3.2 Feature Programming References
46 PT Programming Manual
• [632] Maximum Number of Agents
Feature Manual Reference
1.9.1 ICD GROUP FEATURES
ICD Group Features—Group Call Distribution
• [621] Incoming Call Distribution Group Delayed Ringing
• [624] Incoming Call Distribution Group Distribution Method
• [632] Maximum Number of Agents
Feature Manual Reference
1.9.2 ICD Group Features—Group Call Distribution
ICD Group Features—Overflow
• [625] Destination for Overflow Time Expiration
• [626] Overflow Time
• [627] Destination When All Busy
• [628] Queuing Call Capacity
• [632] Maximum Number of Agents
Feature Manual Reference
1.9.4 ICD Group Features—Overflow
ICD Group Features—Queuing
• [628] Queuing Call Capacity
• [629] Queuing Hurry-up Level
• [630] Queuing Time Table
• [631] Sequences in Queuing Time Table
• [632] Maximum Number of Agents
Feature Manual Reference
1.9.5 ICD Group Features—Queuing
Idle Extension Hunting
• [680] Idle Extension Hunting Type
• [681] Idle Extension Hunting Group Member
Feature Manual Reference
1.9.7 Idle Extension Hunting
Intercept Routing
• [203] Intercept Time
• [604] Extension Intercept Destination
• [625] Destination for Overflow Time Expiration
Feature Manual Reference
1.9.9 Intercept Routing
Intercept Routing—No Destination
• [006] Operator Assignment
Feature Manual Reference