To Next PageTo Next PageWhy can't I remotely access messages on my Panasonic Cordless Telephone?
If you cannot listen to messages from a remote location on your Panasonic Cordless Telephone, a touch tone phone is required for remote operation. Ensure you enter the remote code correctly. The answering system may be off, so turn it on.
Why is my Panasonic Cordless Telephone not recording messages?
If your Panasonic Cordless Telephone unit does not record new messages, the answering system may be off, so turn it on. The message memory may be full, so erase unnecessary messages. Also, if you subscribe to Voice Mail service, messages are recorded by the telephone service provider, not your telephone.
Why can't I use my headset with Panasonic Cordless Telephone?
If you are unable to have a conversation using the headset with your Panasonic Cordless Telephone, make sure that an optional headset is connected properly. If “SP-phone” is displayed on the handset, press {C} to switch to the headset.
Why is the caller list not automatically editing on my Panasonic KX-TG6021?
If the Panasonic Cordless Telephone caller list/incoming phone numbers are not edited automatically, the Caller ID number auto edit feature may be turned off, so turn it on and try again. You may need to call back the edited number to activate Caller ID number auto edit.
What to do if Panasonic Cordless Telephone rings while programming?
If you are programming and the handset starts to ring on your Panasonic Cordless Telephone, a call is being received. Answer the call and start again after hanging up.
Why can't I page the handset on my Panasonic Cordless Telephone?
If you cannot page the handset of your Panasonic Cordless Telephone, the called handset may be too far from the base unit or the called handset is in use. Try again later.
General| Brand | Panasonic |
|---|---|
| Model | KX-TG6021 |
| Category | Cordless Telephone |
| Language | English |
Describes the various Panasonic cordless phone models covered by these operating instructions.
Highlights key functionalities like voice enhancement, talking caller ID, and slow talk.
Lists included accessories for the phone models and provides information on additional items.
Explains how to register and add optional handsets to the base unit.
Provides contact details and website addresses for customer assistance and literature.
Details critical warnings and cautions for safe product operation, including electrical and fire hazards.
Guidance on optimal placement for clear communication and minimizing interference.
Recommendations for product placement regarding temperature, dust, and direct sunlight.
Instructions for maintaining the product's appearance and function with a soft cloth.
Connects the AC adaptor and telephone line cord to the base unit.
Connects the AC adaptor to the handset charger for charging.
Guides on inserting and replacing the handset battery correctly.
Details how to charge the handset battery for the initial use and subsequent charges.
Explains the icons and their meanings related to the handset's battery status.
Defines common symbols and their meanings used throughout the manual.
Details the buttons and indicators on the base unit for specific models.
Details the buttons and indicators on the base unit for other specific models.
How to navigate menus and select options using the handset's navigator key.
Controls sound levels during calls by pressing the volume up/down keys.
Describes the use of context-sensitive soft keys that perform functions shown on the display.
Explains various icons and information shown on the handset screen.
How to choose the language for the handset and base unit displays.
How to select the language for system prompts and voice guidance.
Configures the phone for tone or rotary/pulse dialing service.
Correctly setting the clock for time-sensitive functions like alarms and message timestamps.
Basic steps to dial a phone number using the handset.
How to make and conduct calls hands-free using the speakerphone.
Modifying receiver or speaker volume during calls for better clarity.
Redialing recent numbers and managing the list of the last dialed numbers.
Using the PAUSE button for PBX systems or long-distance service dialing.
How to receive an incoming call using the handset or other keys.
Automatically answers calls by simply lifting the handset off the base unit.
Silencing the ringer during an incoming call without ending it.
Setting the base unit's ringing volume, including turning it off.
Places an outside call on hold, allowing another user to answer.
Prevents your voice from being heard by the other party during a call.
Accesses special PBX features or optional telephone services like Call Waiting.
How to handle incoming calls when already engaged in a conversation.
Switching the dialing mode to tone for services requiring touch-tone input.
Improves sound clarity when the handset is used in areas with interference.
Clarifies the voice of the person you are talking to for better understanding.
Slows down incoming audio for easier hearing and understanding.
Allows another handset to join an existing outside call conversation.
How to store new contact names and phone numbers into the handset phonebook.
Modifying existing contact names and numbers in the phonebook.
Searching for contacts alphabetically or by initial and dialing their numbers.
Modifying existing contact names and phone numbers within the phonebook.
Removing specific contacts or all entries from the handset phonebook.
Dialing phonebook entries during an active call, such as for calling cards.
Transferring one or all phonebook contacts from one handset to another.
How incoming call information like name and number is displayed on the unit.
Viewing the number of missed calls and accessing the caller list.
Matching incoming Caller ID numbers to stored names in the phonebook.
Shows information for a second incoming call when Call Waiting is active.
Announces caller names or phone numbers audibly when a call is received.
Customizing ringtones and indicator colors for different callers stored in the phonebook.
Accessing the call log and redialing numbers from the list.
Modifying numbers in the call list by removing area codes or long distance codes.
Automatically formats numbers for easier dialing based on previous edits.
Saving numbers from the call list to the handset phonebook.
Removing specific caller records or clearing the entire caller list.
Step-by-step guide for customizing phone features by navigating through display menus.
Setting up answering system, language, and other initial configurations.
Configuring dialing mode, flash time, and line mode for telephone service.
Managing handset registration and changing system display language.
Table of features with their corresponding feature codes and setting codes for quick programming.
Customizing ringtones, ringer volume, and dialing modes using feature codes.
Configuring voicemail access and the handset voice enhancer via feature codes.
Settings that are specific to certain phone models like display language or message play.
Step-by-step guide to configure the alarm, including date, time, and ringer tone.
How to access the handset's internet address for online help and product information.
Functionality overview, memory capacity, and message recording capabilities.
Controls for activating and deactivating the answering system feature.
Listening to callers while they leave messages through the base unit speaker.
Recording, using prerecorded, playing back, and erasing greeting messages.
How to access and manage recorded messages using the base unit.
Controls for playback, skipping, pausing, and erasing messages on the base unit.
Accessing and managing recorded messages using the handset.
Using handset keys to control the answering system during message playback.
Steps to access messages and operate the system from an external touch-tone phone.
How voice prompts guide remote operations and available commands.
Direct dial key access for specific answering system functions without waiting for voice prompts.
Activating the answering system remotely when it is turned off.
Leaving a message without hearing the greeting by pressing a specific key remotely.
Establishing a 2-digit code to secure remote access to messages.
Setting the number of rings before the unit answers calls, including Toll saver.
Changing the maximum message recording time allotted to each caller.
Selecting whether the message indicator on the handset flashes for new messages.
Overview of the telephone provider's automatic answering service.
Entering the provider's Voice Mail access number for automatic dialing.
Turning on/off the feature that detects special signals for new Voice Mail messages.
Accessing and managing your telephone provider's voicemail messages.
Setting alerts for new messages in the provider's Voice Mail system.
Making and answering calls between handsets or between handset and base unit.
Paging a misplaced handset to help locate it by its beeping sound.
Managing calls between handsets, including transferring and establishing conference calls.
Adding new handsets to the system or removing existing ones.
Instructions for attaching the base unit to a wall using the mounting adaptor.
Connecting a headset to the handset for hands-free conversations and switching calls.
How to mount the handset charger securely to a wall.
How to attach a lanyard or strap to the handset for carrying.
Explains common error messages displayed on the unit and their corresponding solutions.
Covers messages related to system availability, busy lines, and handset registration failures.
Fixes for unit not working, no dial tone, or handset not registering.
Solutions for programming failures, inability to set alarms, or handset ringing during setup.
Troubleshooting issues related to battery charging, display, and charge indicator.
Solutions for static, sound cutting out, no ringer, call failures, and intercom problems.
Problems with displaying caller name/number, or unit not announcing caller info.
Problems with the caller list or incoming phone numbers not editing automatically.
Issues dialing numbers that have been edited in the caller list.
Problems showing information for a second incoming call during an active call.
Problems accessing messages remotely, such as requiring a touch tone phone or correct code.
Troubleshooting why messages aren't recorded, including full memory or system being off.
Issues operating the answering system, such as when someone else is using it.
Explains FCC rules, product identifiers, registration, and Ringer Equivalence Number (REN).
Information on hearing aid compatibility and RF safety limits for product usage.
Rules for digital device operation, ensuring reasonable protection against harmful interference.
Limits and requirements for RF exposure, including installation and operation distance.
Information on the product meeting ENERGY STAR guidelines for energy efficiency.
Details operating environment temperature and frequency range.
Dimensions, mass, power consumption, and power supply for the base unit.
Dimensions, mass, power output, and power supply for the handset.
Dimensions, mass, power consumption, and power supply for the charger unit.
Contact information for product assistance, dealers, service centers, and literature requests.
Information on how to purchase replacement accessories and instruction books online.
Contact details for Panasonic service in Puerto Rico.
Explains what the limited warranty covers, for how long, and the options for repair or replacement.
How to send the product for repair, including packing and necessary documentation.
Specifies what is NOT covered by the limited warranty, such as normal wear and tear or misuse.
Website addresses and phone numbers for obtaining setup or operational assistance.
Guidelines for packing and sending the unit to the service center, including necessary documentation.
