2.1 Mailbox Settings
40 Programming Manual
Programming Manual References
2.2 Class of Service
Feature Manual References
2.2.12 Class of Service (COS)
Covering Extension
Forwards calls to a second extension when the first extension's subscriber is not available to take the
call. The Covering Extension is one of the Incomplete Call Handling options that can be enabled or
disabled by the subscriber. The caller can also be transferred the Covering Extension by pressing [0]
while a Personal Greeting is being played, or while leaving a message.
Note
• Extension Group Lists or Logical Extensions (extensions whose calls are set to always be
directed their mailboxes) cannot be assigned as covering extensions.
Value Range
2–5 digits
Feature Manual References
2.2.15 Covering Extension
Subscriber's Manual References
5.3 Assigning Your Covering Extension
Interview Mailbox
Assigns an interview mailbox to the subscriber's mailbox. In order for it to function properly, the
interview mailbox number must not be the same number as an existing mailbox and an existing
mailbox group.
Note
• Each caller's replies to an interview session are saved as one message.
Value Range
2–5 digits
Installation Manual References
6.2.3 Interview Service
Feature Manual References
2.2.26 Interview Service
Subscriber's Manual References
5.4 Interview Mailbox
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