2.4 Service Settings
Programming Manual 77
2.4.2 Holiday Settings
You can program a maximum of 20 Holiday Services. On days specified as holidays, the holiday
settings have priority over Service Group settings and Caller ID/DID/PIN Call Routing.
The service with the highest priority will handle the call. The order of priority is:
Holiday Service > Caller ID Call Routing > DID Call Routing > Trunk Service > Port Service
Follow the steps below to edit Holiday Settings screen:
[Addition]
1. Click Add….
2. Edit parameters in the Edit Parameters dialogue box.
3. Click OK.
[Deletion]
1. Select the desired Holiday Service number.
2. Click Delete.
3. Click Yes.
[Edit]
1. Select the desired Holiday Service number.
2. Click Edit….
3. Edit parameters in the Edit Parameters dialogue box.
4. Click OK.
Note
• Holidays cannot overlap. For example, if you have set Dec. 22nd to Jan. 6th as a holiday,
you cannot set Jan. 1st as a holiday.
• To provide a special message to callers on a holiday (for example, "Today is New Year's Day
and our office is closed. If you wish to record a message, please press 1 now."), you can
create a Custom Service menu. Use this setting to direct calls to this Custom Service on
Jan. 1st. Use foreign languages where appropriate.
Holiday Service No.
Name of Holiday
Specify a name or description for the holiday.
Value Range
Max. 32 characters
Feature Manual References
2.2.24 Holiday Service
Start Date
Specifies the start date of the holiday.
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