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Others / 其他
Troubleshooting
If you think that something is wrong with the Alkaline Ionizer, check out the following points before
requesting repairs. If you decide that trouble has occurred, do NOT attempt to disassemble and repair
the Alkaline Ionizer yourself, but contact your dealer.
※ Sometimes suspected trouble is remedied by disconnecting the power plug and then
re-connecting it.
■What Do the Indicator Lamps Mean?
Symptom
Cause and remedial action
Reference
page
The Generating Lamp
does not light up.
O
Immediately after installing the unit or replacing the cartridge, the
Water Quality Indicator Lamp will blink for approximately
10 seconds – 40 seconds while water is running through the unit.
«
Run water through the unit for approximately 3 minutes –
4 minutes.
(This is to vent any air caught inside the cartridge.)
O Did you leave the unit unused for 24 hours or more?
(The Water Quality Indicator Lamp is blinking and the buzzer
is beeping.)
«
Run water through the unit for approximately 15 seconds.
O Is there sufficient water volume? (It requires approximately
1.2 L/min or more.)
«
Open up the water faucet to increase the amount of water.
O Is the Cartridge Replacement Lamp lit up?
«
Replace the cartridge.
15
53
44
—
50 – 54
After using “Acidic
Water” the Water Quality
Indicator Lamp changes
to “Purified Water”.
O The unit is designed to automatically switch to “Purified
Water” when you close the water faucet after using “Acidic
Water”.
«
This is not a malfunction.
37
When I stop down the water
faucet while using “Acidic
Water”, the Water Quality
Indicator Lamp suddenly
changes to “Purified Water”.
O
This happens when you stop down the water faucet too far or
when the water flow diminishes due to fluctuations in the water
pressure, and the unit detects the lack of water running through.
«
Press “Acidic Water” again, and gradually open the water
faucet until the Water Quality Indicator Lamp starts to blink.
38
The lamp changes to
“Alkaline” after I have
used “Acidic Water” or
“Purified Water”.
O Is the “Alkaline priority” setting established?
«
To release Alkaline priority, while no water is running
through the main unit, press
until a long beep is
heard (for about 3 seconds).
38
The Cartridge Life Lamp
does not go on.
O Is the water turned off?
«
This lamp will light up while water is running through the
unit and for approximately 30 seconds after the water is
turned off.
34
50
The Cartridge
Replacement Lamp does
not go out even after I
replace the cartridge.
O Did you forget to press the Reset button?
«
Close the water faucet and press the Reset button.
O Did you press the Reset button while the power cord was
unplugged?
«
Plug in the power cord and press the Reset button.
53
52
Symptom
Cause and remedial action
Reference
page
The Cartridge
Replacement Lamp is
blinking even though the
Cartridge Life Lamp is lit.
※ Unplug the power cord and then plug it back in.
O Is the water faucet stopped down too much?
«
Open the water faucet.
O Is the water pressure too low?
«
Open the water faucet all the way.
O Is there a crimp in the water supply hose?
«
Straighten the water supply hose.
O The water flow has diminished because of clogging in the
cartridge.
«
This is not a malfunction. It is nearly time to replace the
cartridge.
—
23 – 25
50
The Cartridge
Replacement Lamp does
not light up even though
a year has passed.
O The unit is designed so this Lamp will light up after a
cumulative usage of one year at an average volume of
30 liters per day. When the usage volume is lower than this,
the Lamp will not light up even after a year has passed.
«
This is not a malfunction.
50
51
None of the lamps on the
main unit light up.
O Is the power cord plugged in?
«
Plug in the power cord.
O There is a malfunction in the Alkaline Ionizer.
«
Unplug the power cord and consult with the dealer.
25
—
■Is this a malfunction?
Symptom Cause and remedial action
Reference
page
Drain hose
Water comes out
after the faucet has
been turned off
O The water inside the Alkaline Ionizer is draining off.
«
This is not a malfunction.
37
No water comes
out when the
Alkaline Ionizer is
used
O Is the drain hose bent or flattened?
«
Straighten out the hose.
23 – 25
Bypass selector
Water is leaking
from a place other
than the selected
spout
O The build-up of calcium or other minerals inside the bypass
selector may be to blame.
«
Obtain some citric acid from a pharmacy, dissolve 50 g in
one liter of water, and after immersing the bypass selector
in the solution for about 12 hours, rinse with water.
—
Continued on next page
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