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Panasonic WV-SC384 - User Manual

Panasonic WV-SC384
244 pages
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Operating Instructions
Network Camera
Model No. WV-SW390 Series
WV-SC380 Series
WV-SW170 Series
WV-ST160 Series
WV-SW175
WV-SW396
This manual covers the models: WV-SW390 Series (WV-SW396, WV-SW395, WV-SW396E, WV-SW395E,
WV-SW395R, WV-SW395PJ), WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E,
WV-SC385E, WV-SC384E, WV-SC385R, WV-SC384R, WV-SC385PJ), WV-SW170 Series (WV-SW175,
WV-SW174W, WV-SW172, WV-SW175E, WV-SW174WE, WV-SW172E), and WV-ST160 Series (WV-ST165,
WV-ST162, WV-ST165E, WV-ST162E).
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
WV-SW395R, WV-SC385R, and WV-SC384R do not support the HTTPS function.

Table of Contents

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Questions and Answers

  • V
    Virginia ConleySep 16, 2025
    What to do if Panasonic Network camera live indicator lights or blinks orange?
    • A
      Anthony DennisSep 16, 2025
      Ensure the LAN cable is properly connected. Check if the hub or router connected to the camera is operating correctly. Also, verify that the LAN cable connected to the camera is not broken; if it is, replace it.
  • D
    dennisveronicaSep 17, 2025
    Why does Panasonic Network camera live indicator keeps on blinking orange approx. in 2 seconds intervals?
    • J
      Justin WhiteSep 18, 2025
      This issue may occur due to a UPnPTM error because power is not supplied to the router, so turn on the router and wait for connections to establish. An error may have occurred during the port update by the UPnP function. If your router does not support the UPnP function, perform port forwarding settings and deactivate auto port forwarding for the camera. Also, ensure the UPnP function of the router is enabled in the router settings.
  • B
    barnetttiffanySep 18, 2025
    What to do if Panasonic Network cameras do not move to the preset positions accurately?
    • K
      kenneth62Sep 18, 2025
      If the preset positions become inaccurate during use, you can correct them by executing the position refresh function. You can also set 'Position refresh' for the created schedule to correct the camera position periodically. If these options do not work, reconfigure the preset positions.
  • C
    Christine HansenSep 19, 2025
    Why Panasonic Network camera live indicator lights red?
    • T
      tracypowersSep 22, 2025
      Check if the write protect switch of the inserted SDHC/SD memory card is set to 'LOCK'; if so, unlock it. Also, ensure the SDHC/SD memory card has been formatted on the camera, not a PC. If the card is faulty, replace it with a normal one.
  • T
    Tyrone BellSep 23, 2025
    Why Panasonic Network camera starts panning unpredictably?
    • S
      Samantha HubbardSep 23, 2025
      This issue may be caused by noise. Check the exogenous noise level around the camera.
  • J
    Jerry GarzaSep 23, 2025
    What to do if Panasonic Network camera is panning/tilting, stops and makes mechanical noise?
    • A
      Andre GrahamSep 23, 2025
      The camera position may have become inaccurate. Try using the refresh position function from the [Default reset] tab of the setup menu.
  • C
    calhoundanielSep 23, 2025
    Why Panasonic Network camera live indicator never lights up?
    • B
      Brendan WalkerSep 23, 2025
      Check if 'Off' is selected for 'Link/Access LED' on the 'Basic' page. If it is, select 'On' or 'On(Access)' for the indicator setting.
  • J
    Jonathan MartinezAug 23, 2025
    How to access Panasonic Security Camera via the Internet?
    • J
      Jessica WardAug 23, 2025
      To access your Panasonic Security Camera via the Internet, ensure that the camera's network settings, including the default gateway and DNS server address, are correctly configured. If using DDNS, verify those settings as well. Also, if your router doesn't support UPnP, you'll need to configure port forwarding to enable external access to the camera.
  • M
    Michael CameronSep 5, 2025
    How to fix Panasonic Security Camera when the camera is panning/tilting, the camera stops panning/tilting and mechanical noise comes from the camera?
    • J
      justinmendozaSep 5, 2025
      The camera position may have become inaccurate. Carry out the refresh position function from the [Default reset] tab of the setup menu.
  • D
    Denise CameronSep 4, 2025
    What to do if Panasonic Security Camera starts panning unpredictably?
    • T
      Trevor DonaldsonSep 4, 2025
      This may be caused by noise. Check the exogenous noise level around the camera.

Panasonic WV-SC384 Specifications

General IconGeneral
Camera TypeNetwork Camera
Lens TypeMotorized Zoom Lens
Video CompressionH.264, MPEG-4, JPEG
Frame Rate30 fps
Day/NightYes
Effective Pixels2.1 Megapixels
Resolution1920 x 1080
Angle of View (Horizontal)91.2° - 31.5°
Pan Range360°
Power SupplyPoE (Power over Ethernet)
Operating Temperature-10 °C to +50 °C
Image Sensor1/3" MOS Sensor

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