WARRANTY OBLIGATIONS
Manufacturer guarantees correct operation of the service-security
system if exploitation, installation, storage and transportation conditions
described in this manual were met.
The system should only be used according to installation scheme and
user manuals.
The system is meant to be installed by the professional car electronics
installers. We recognize that outside Russia the system can be installed by
amateurs – those installations are still a subject of limited warranty. The
installer should fill in installation certificate that is included in this manual.
Parts malfunctioning during warranty period on the fault of the
manufacturer should be repaired or replaced by the installation center of the
manufacturer or by certified service center. List of certified service centers
outside Russia can be found on pandorainfo.com
The user loses the right for warranty services in the following cases:
• when warranty period expires;
• if exploitation, installation, storage or transportation conditions were
not met;
• if there is mechanical damage of the external parts of the system after
it is sold. This includes: fire damage, consequential damage in case of car
accident, aggressive liquids and water seeping damage, damage caused by
improper use;
• if the damage was caused with incorrect settings and parameter
adjustment;
• if system devices are replaced with any devices that are not
recommended by the manufacturer;
• if manufacturer sealing is broken;
• if there is no properly filled warranty card and installation certificate.
Warranty period is 3 years since the moment of purchase, but no more
than 3,5 (three and a half ) years since the moment of production.
This warranty does not include batteries of the remotes, as they have
their own service life time. Maintenances and repairs of the system with
expired warranty period are carried out at the expense of the user on a
separate contract between the user and the installer/service center.
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