PAX S800 - Default Chapter; Table of Contents

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123 - axept S900 User Guide v1.7
1
Contents
1 Initial Setup .............................................................................................................................................................................. 3
1.2 Screen Overview ..................................................................................................................................................................... 5
1.2.1 Screen Icons Overview ........................................................................................................................................................... 5
1.3 Terminal Technical Specifications ......................................................................................................................................... 6
1.4 Initial Terminal Setup .............................................................................................................................................................. 7
1.5 Connecting to the Network .................................................................................................................................................... 8
2 Logging On .............................................................................................................................................................................. 9
3 Processing a Sale (Chip and PIN) .......................................................................................................................................... 11
4 Processing a Sale (Contactless) ............................................................................................................................................. 16
5 Processing a Refund (Chip and PIN) ..................................................................................................................................... 20
6 Processing a Refund (Contactless) ........................................................................................................................................ 23
7 Declined Transactions ............................................................................................................................................................ 26
8 Voiced Referred Transactions ................................................................................................................................................ 27
9 Processing a Cardholder Not Present (CNP) Sale ................................................................................................................ 29
9.1 Cardholder Not Present (CNP) – Results ............................................................................................................................... 33
10 Processing a Cardholder Not Present (CNP) Refund ........................................................................................................... 34
11 Reprinting Receipts ................................................................................................................................................................. 37
12 The Terminal Menu................................................................................................................................................................. 39
12.1 Reports ..................................................................................................................................................................................... 39
12.1.1 Available Reports .................................................................................................................................................................... 40
12.2 Supervisor ................................................................................................................................................................................ 41
12.2.1 Network Settings ..................................................................................................................................................................... 41
12.2.2 Date/Time settings ................................................................................................................................................................. 44
12.2.3 Power Management .............................................................................................................................................................. 45
12.2.4 Software Rollback ................................................................................................................................................................... 47
12.2.5 Diagnostic Receipts ................................................................................................................................................................ 49
12.2.6 Flight Mode .............................................................................................................................................................................. 49
12.2.7 Check For Updates ................................................................................................................................................................. 49
12.3 Upload Stored Data ................................................................................................................................................................ 55
12.4 Upload Log .............................................................................................................................................................................. 56
12.5 Network Check ........................................................................................................................................................................ 57
12.6 Restart Terminal ...................................................................................................................................................................... 57
13 Table Management ................................................................................................................................................................ 58
14 Useful Information .................................................................................................................................................................. 59
14.1 Key Map (Alpha Characters) .................................................................................................................................................. 59
14.2 Glossary ................................................................................................................................................................................... 60
Contact Details .......................................................................................................................................................................................... 63