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replacement battery will be covered by the Limited Warranty for a period equal to the
remainder of the original Limited Warranty on the original Battery or for ninety (90) days
from the date of the replacement, whichever is longer. Any replaced Battery and removed
Battery components will become the property of PEDEGO. Except to any extent expressly
required by applicable law, transfer or assignment of this Limited Warranty is prohibited.
For the Bike:
If the technician determines the claimed defect in the Bike is covered under the terms
of the Limited Warranty, PEDEGO will repair or replace the Bike, at PEDEGO’S sole
option, without charge, and will reimburse the original retail purchaser for shipping,
at standard ground shipping rates, and any insurance costs incurred as a result of
returning the Bike to PEDEGO for warranty work. PEDEGO may, in PEDEGO’s sole
discretion, use new, rebuilt or reconditioned parts or components when repairing the
Bike, or may replace the Bike with a new, rebuilt or reconditioned PEDEGO Electric Bike
of the same or equivalent model. The repaired/replaced Bike will be covered by the
Limited Warranty for a period equal to the remainder of the original Limited Warranty
on the original Bike or for ninety (90) days, whichever is longer. Any replaced Bike and
Bike components will become the property of PEDEGO. Except to any extent expressly
required by applicable law, transfer or assignment of this Limited Warranty is prohibited.
What must you do to obtain limited warranty service?
For Batteries:
To obtain service under this Limited Warranty, you must submit to PEDEGO a Limited
Warranty claim that includes the following material and information: (i) the original
sales receipt or proof of purchase of the Product showing the original date of
purchase, the serial number of the Product and the seller’s name and address; (ii) a
Warranty Product Return Authorization Number (“WPRAN”); and (iii) pictures of the
Battery, including a picture of each side of the battery, one of which must show the
Battery’s serial number. To obtain a WPRAN and/or obtain assistance on where to
deliver the documentation please call PEDEGO Customer Care at 800-646-8604.
For the Bike:
To obtain service under this Limited Warranty, you must remove the Battery from the
Bike and return the Bike to an authorized PEDEGO facility, in an adequate container
for shipping, accompanied by: (i) the original sales receipt or other proof of Purchase
showing the original date of purchase, the serial number of the Bike and the seller’s name
and address; (ii) a WPRAN; and (iii) a prepaid return shipping label which provides for
the return of the Bike to the original retail purchaser and insurance during the transport.
To obtain assistance on where to deliver the Bike and obtain a WPRAN, please call
PEDEGO Customer Care at 800-646-8604. If PEDEGO determines that any Product is
not covered by this Limited Warranty, you will be responsible for paying for all parts,
shipping, insurance and labor charges for the repair and/or return of such Product.
Continued on next page...
Warranty
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