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FAQs
FREQUENTLY ASKED QUESTIONS
Q: How long will it take for the charger to fully charge
the battery?
A: A quick charge to 80% takes 2.5 hours while a full charge from 0
to 100% in 5 hours.
Q: Do I need to pedal for the motor to provide
assistance?
A: Yes, the Pedego Elevate requires pedaling input to provide
assistance.
Q: How much does the remaining battery capacity
decrease after several years?
A: The remaining battery capacity is affected by temperature
and cycle count. In addition to regular use, it will decrease
approximately 5% a year. Which means about 95% capacity remains
after 1 year, and 90% after 2 years.
Q: How many cycles will the battery last?
A: The battery is designed to last 1000 cycles. Each cycle consists
of 1 complete charge and 1 complete discharge of the battery.
Q: How long is the warranty?
A: The warranty is 2 years from the date of purchase. See the full
warranty details below for more information.
Q: What is the range of the Shimano STEPS E8000
system?
A: Range varies depending on the assist level and riding conditions,
such as hilly areas, wind, air pressure in tires, etc. Estimated range
is between 20 and 60 miles.
Q: How much torque does the motor produce?
A: The motor is rated at 250 watts and produces a maximum
torque output of 70 Nm.
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