TROUBLESHOOTING
Error Codes
Error codes appear on the In Service display.
Error Code Error Type Solution
0 Cam Sense Error
Contact your local water treatment professional.
1 Cycle Step Error
2 Regen Failure Perform a Manual Regeneration to reset the error code.
See SETTING TIME OF DAY AND INITIATING A MANUAL
REGENERATION. If problem still exists, contact your local water
treatment professional.
3 Memory Error Contact your local water treatment professional.
UD Upper Drive Sync Valve will automatically recover; no action is needed.
Common Issues
Problem Solution
Control valve fails to regenerate Check for power outage and verify unit is plugged in. Attempt to
perform a manual regeneration. See SETTING TIME OF DAY AND
INITIATING A MANUAL REGENERATION. If problem still exists,
contact your local water treatment professional.
Water does not feel or appear soft Check salt in brine tank and ensure salt level is above water
level. If problem still exists, contact your local water treatment
professional.
Unit uses too much salt
Contact your local water treatment professional.
Loss of water pressure
Iron in conditioned water
Excessive water in brine tank
Other problems with the water softener
Power Outage See CONTROL OPERATION DURING A POWER FAILURE for more
information.
Fleck SXT Owner’s Manual • 7
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