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INTELLIFLO3™ VSF / INTELLIPRO3™ VSF Variable Speed and Flow Pump Installation and Maintenance Guide
Troubleshooting Chart (continued)
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Connection Issue -
Pump is Oine Alert
Poor WiFi signal to router 1. The WiFi antenna can be relocated from the top cover
of the drive to a location with better WiFi signal.
The antenna bulkhead on the cover has a SMA
Female connector, and the antenna has a SMA Male
connector.
A SMA extension cable can be used to move the
antenna to a more favorable location such as around
the corner of a wall or outside of an enclosure.
2. Consider operating the pump in Bluetooth
®
Wireless
Technology control mode. Refer to the Pentair Home
User's Guide (P/N 356088) for instructions.
Priming Issue Air leak in suction 1. Check suction piping and suction valve seals.
2. Check pool water level and ensure the skimmer is not
drawing in air.
3. Check and clean the pump strainer pot lid o-ring.
Not enough water in strainer pot Fill the strainer pot up to the suction port with water.
Priming speed or range too low Adjust priming parameters/settings (speed, duration, delay,
priming range) until the pump consistently primes.
• If using a touchscreen controller, refer to Priming
Parameters on page 10 for instructions.
• If using the Pentair Home app, refer to the Pentair
Home User's Guide (P/N 356088) for instructions.
Priming alerts Refer to Alarms and Warnings on page 22 for
information regarding specic alarms.
Reduced Capacity
and/or Head
Clogged pump strainer basket Clean the pump strainer basket.
Refer to Pump Strainer Basket on page 13 for
instructions.
Air pockets or leaks in suction line Inspect all piping and seals in the suction line.
Clogged impeller Disassemble the pump and remove debris from the
impeller.
Refer to Disassembly on page 16 and Reassembly
on page 16 for instructions.
Pump not running required speed Check the pump drive interface and/or Pentair Home
for alerts or warnings.
Refer to Alarms and Warnings on page 22 for
information regarding specic alarms.
Pump Runs then
Stops
Over temperature FAULT Ensure the fan guard is clean. Use compressed air to
remover any dirt, debris or blockages.
Over current FAULT Disassemble the pump and check rotating parts for
blockages or debris build-up. Clean if necessary.
Refer to Disassembly on page 16 and Reassembly
on page 16 for instructions.
The pump will automatically attempt to restart after 1
minute.
Pump Increases
Speed During Pool
Cleaner Operation
Constant FLOW program is
running
Schedule a constant SPEED Program to run during
expected cleaning cycles.
- Troubleshooting Continues on the Next Page -