28 • WHOLE HOUSE WATER SOFTENING SYSTEM
3. The valve is in regeneration.
4. Excessive water use.
5. Change in raw water hardness.
6. The unit fails to regenerate.
7. The valve fails to draw brine.
8. Decreasing exchange capacity
of resin.
9. No salt in the brine tank.
10. Leak between rotor and seal disk.
11. Leak at the riser tube.
12. The valve body and timer are out
of synchronization.
12. Synchronize the valve body
and timer.
11. Verify that the riser tube is seated
correctly and is not cracked.
10. Check the rotor and seal disk;
replace if necessary.
9. Add salt to the brine tank.
8. Clean or replace the resin bed.
7. Refer to SYMPTOM #3.
6. Refer to SYMPTOM #2.
5. Adjust settings accordingly.
4. Check the frequency of regenerations.
3. Wait for the regeneration to complete.
1. Close the bypass valve.1. Open bypass valve.
1. Hard (untreated)
water to service
2. Loss of resin.
2. Refer to SYMPTOM #9.
SYMPTOM CAUSE SOLUTION
1. Faulty electrical supply.
2. The control is not set properly.
3. The drive motor is defective.
4. The flow meter is defective.
5. The computer board is defective.
6. The microswitches are defective.
6. Replace the microswitches.
5. Replace the computer board.
4. Replace the flow meter.
3. Replace the drive motor.
2. Verify the correct regeneration
schedule and reset the control.
1. Check the electrical items
(fuse, transformer).
2. The unit fails
to regenerate
If the troubleshooting guide did not resolve the unit’s symptoms, please contact your local Dealer for service.
TROUBLESHOOTING GUIDE