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Troubleshooting
5
5-3. Returning the endoscope for repair
When returning the endoscope for repair, follow the instructions below. For more details, contact your
local PENTAX Medical service facility. Always clean and high level disinfect the endoscope before returning
it for repair.
Warning
Only qualified personnel from PENTAX Medical are authorized to repair this endoscope. PENTAX
Medical is NOT liable for any damage or injury that occurs as a result of repairs attempted by
non - PENTAX Medical personnel. It must be recognized that PENTAX Medical does NOT evaluate
non - PENTAX Medical parts, components, materials and /or servicing methods and therefore
questions regarding material compatibility and /or functionality of PENTAX Medical endoscopes
built with these unauthorized, untested and unapproved items, materials, repair/assembly
methods must be referred to the third party service organization and /or device remanufacturer.
Caution
When transporting by air, ensure that the ventilation cap (OE- C28) is attached the endoscope in
order to prevent it from being damaged during shipment.
1. Place this endoscope in the dedicated carrying case.
2. When transporting by air, ensure that the ventilation cap (OE - C28) is attached the endoscope in order
to prevent it from being damaged during shipment.
3. Include any PENTAX Medical accessory that is suspected to be associated with the damage.
4. Contact your local PENTAX Medical service facility for shipping address and provide a description
of failures that need repair, model name, serial number, and name / phone number/address of the
appropriate contact person at the facility.
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