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Appendix
WARRANTY POLICY
All PENTAX cameras purchased through authorized bona fide photographic distribution
channels are guaranteed against defects of material or workmanship for a period of twelve
months from date of purchase. Service will be rendered, and defective parts will be
replaced without cost to you within that period, provided the equipment does not show
evidence of impact, sand or liquid damage, mishandling, tampering, battery or chemical
corrosion, operation contrary to operating instructions, or modification by an
unauthorized repair shop. The manufacturer or its authorized representatives shall not be
liable for any repair or alterations except those made with its written consent and shall not
be liable for damages from delay or loss of use or from other indirect or consequential
damages of any kind, whether caused by defective material or workmanship or otherwise;
and it is expressly agreed that the liability of the manufacturer or its representatives under
all guarantees or warranties, whether expressed or implied, is strictly limited to the
replacement of parts as hereinbefore provided. No refunds will be made on repairs by non-
authorized PENTAX service facilities.
Procedure During 12-month Warranty Period
Any PENTAX which proves defective during the 12-month warranty period should be
returned to the dealer from whom you purchased the equipment or to the manufacturer. If
there is no representative of the manufacturer in your country, send the equipment to the
manufacturer, with postage prepaid. In this case, it will take a considerable length of time
before the equipment can be returned to you owing to the complicated customs procedures
required. If the equipment is covered by warranty, repairs will be made and parts replaced
free of charge, and the equipment will be returned to you upon completion of servicing.
If the equipment is not covered by warranty, regular charges of the manufacturer or of its
representatives will apply. Shipping charges are to be borne by the owner. If your
PENTAX was purchased outside of the country where you wish to have it serviced during
the warranty period, regular handling and servicing fees may be charged by the
manufacturer’s representatives in that country. Notwithstanding this, your PENTAX
returned to the manufacturer will be serviced free of charge according to this procedure
and warranty policy. In any case, however, shipping charges and customs clearance fees
to be borne by the sender. To prove the date of your purchase when required, please keep
the receipt or bills covering the purchase of your equipment for at least a year. Before
sending your equipment for servicing, please make sure that you are sending it to the
manufacturer's authorized representatives or their approved repair shops, unless you are
sending it directly to the manufacturer. Always obtain a quotation for the service charge,
and only after you accept the quoted service charge, instruct the service station to proceed
with the servicing.
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