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support@ionodes.com | www.ionodes.com | 450-696-1060
Data State not connected,
using third-party SIM card
Verify your cellular signal strength and your
configured APN settings. SIM card must be unlocked
before inserting in the camera, there is no means to
enter unlock PIN from the camera. If the issue
persists, contact your cellular service provider
technical support.
8.2 Contact IONODES Support
For more information, please contact our technical support team:
• Call: 450-696-1060 or 1-844-696-1060 (North America Toll Free)
• Send an email to: support@IONODES.com
• Web request: https://support.IONODES.com/supportcenter/s/contactsupport
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