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Operating Manual | Attachment and Installation Cooling Units | Standard Controller (SC) – 400 V, 2~ | 086100115 10/68
2.4 Terms of warranty
Loss of warranty!
Loss of warranty due to spare parts from other manufacturers.
• Only original parts are subject to quality control by the manufacturer.
• The use of spare parts from other manufacturers will lead to loss of warranty.
• Only use original manufacturer parts to ensure safe and reliable operation.
The warranty does not apply or shall expire in the following cases:
• Improper use of the unit.
• Non-compliance with the operating conditions or non-observance of the operating manual.
• Irregular maintenance of the cooling units.
• Damage due to failure to observe the maintenance recommendations.
• Damage to cooling units caused by dirty or blocked filters.
• Damage due to unauthorized opening of the refrigeration circuit.
• Modifications made to the unit or any change in the serial number.
• Transport damage or other accidents.
• Replacement of parts by unauthorized personnel.
2.4.1 Returning units
The following must be observed to assert warranty claims and to return the unit:
• Attach a precise description of the defect and the SRO (RMA) number assigned by Pfannenberg to the cooling unit.
• Enclose proof of purchase (copy of delivery note or invoice).
• Send the cooling unit with all supplied accessories, in original box or equivalent packaging, free of transport charges and
insured.
• Observe transport instructions, see section "Transport", Page 26.
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