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or consequential damages, so the above exclusion and limitations may not
apply to you.
* Read enclosed instructions carefully.
In US manufactured for: Philips Personal Health, a division of Philips North
America LLC, P.O. Box 10313, Stamford, CT 06904.
In Canada imported by: Philips Electronics LTD, 1875 Buckhorn Gate, 5th
Floor, Mississauga, Ontario, L4W 5P1.
PHILIPS and Philips shield are registered trademarks of Koninklijke Philips
N.V.
©2021 Philips North America LLC. All rights reserved.
Troubleshooting
This chapter summarizes the most common problems you could
encounter with the appliance.
If you are unable to solve the problem with the information below, visit
www.philips.com/support or call 1-866-832-4361 for assistance.
If the appliance is updated through connecting it to Wi-Fi with the app,
the information in this document may not be up to date. Find the latest
user manual on www.philips.com/support. Philips reserves the right to
update the firmware of the appliance.
Connectivity troubleshooting
Problem Solution
I cannot download the
app on my mobile
phone.
The app is available for Android and iOS mobile phones. The app is not
available for Windows phones.
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