Why some Philips Network Hardware Access Points don't appear automatically in the APC web interface?
- JJoseph HobbsAug 15, 2025
If some Philips ITS Access Points were shipped with an incorrect MAC address range, they might not appear automatically in the APC web-based management interface. Refer to Service Bulletin SB86200390 – 862113 for details. Manually add the AP to the ITS by following the procedure “Adding an AP via Manual MAC.