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Philips IntelliVue Telemetry System Infrastructure - User Manual

Philips IntelliVue Telemetry System Infrastructure
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IntelliVue Telemetry System Infrastructure
Installation and Service Guide
Part Number: M3185-91934
Printed in the U.S.A.
June, 2007
Second Edition
*M3185-91934*
ICN Network Switch
Access Point Controller
ITS Synchronization Unit
ITS Power over Ethernet Unit
1.4/2.4 GHz Access Points
Patient-worn Transceivers

Table of Contents

Questions and Answers

  • N
    nhallAug 15, 2025
    Why some Philips Network Hardware Access Points don't appear automatically in the APC web interface?
    • J
      Joseph HobbsAug 15, 2025
      If some Philips ITS Access Points were shipped with an incorrect MAC address range, they might not appear automatically in the APC web-based management interface. Refer to Service Bulletin SB86200390 – 862113 for details. Manually add the AP to the ITS by following the procedure “Adding an AP via Manual MAC.
  • Z
    zoegilbertAug 18, 2025
    What to do if I encounter a duplicate IP address alert after adding a Philips IntelliVue Telemetry System Infrastructure Network Hardware Access Point?
    • B
      Brooke CooperAug 18, 2025
      If you encounter a Duplicate IP address system-level alert after adding a Philips Network Hardware Access Point to an ITS, reconfigure the AP with a unique IP address, and then reset the AP.
  • C
    Casey ShepherdAug 21, 2025
    What to do if a Philips IntelliVue Telemetry System Infrastructure Network Hardware Access Point fails system validation due to IP address mismatch?
    • M
      michaelharrisonAug 21, 2025
      If a Philips Network Hardware ITS Access Point fails “System Validation” because the IP address in the APC AP configuration screen does not match the IP address in the AP status screen, it's likely that the AP never received the configured IP address change. Simply power cycle the AP so that it loads its configuration properly.
  • N
    Natalie GarciaAug 25, 2025
    Why can't a clinical user take a patient out of standby from the Philips IntelliVue Telemetry System Infrastructure IIC?
    • M
      Michelle BrownAug 25, 2025
      If the clinical user is unable to take a patient out of Standby from the IIC, it is because the IIC must be able to send a message to an APC. To correct this problem, enter all APCs into Config Wizard in the DBS or standalone IIC.
  • A
    Andrew DavilaAug 27, 2025
    What to do if 'No Location' is displayed on a Philips IntelliVue Telemetry System Infrastructure Network Hardware IIC?
    • M
      Matthew MillerAug 27, 2025
      If “No Location” is displayed on a Philips Network Hardware IIC with the Device Location application installed, enter all Access Points into Config Wizard in the DBS or standalone IIC to correct this problem.
  • S
    Savannah SmithAug 30, 2025
    What to do if APs don't roam back after a Philips Network Hardware APC upgrade?
    • S
      Samuel ShannonAug 30, 2025
      If after a Philips Network Hardware APC has been upgraded, and you encounter a situation where you cannot advance beyond the “AP Roam Back” screen, click Cancel to exit the Upgrade Wizard, and then re-run the Upgrade Wizard with the Only Check Configuration option selected to confirm that the patient-worn transceivers have been roamed back correctly.
  • J
    John HooverSep 2, 2025
    Why do I need to assign labels twice on Philips IntelliVue Telemetry System Infrastructure transceivers in a routed topology?
    • D
      Danny AcevedoSep 2, 2025
      If, on a routed topology, the first message to the transceiver doesn’t make it all the way through the network and the label assignment for each transceiver must be done twice for Philips Network Hardware, perform the label assignment twice, or upgrade the IIC to Release G or F.00.43 (FCO86200523). In these IIC releases, the message is sent twice automatically.
  • J
    Jessica CarpenterSep 5, 2025
    What to do if a Philips IntelliVue Telemetry System Infrastructure Remote Antenna fails to communicate after reconnecting?
    • K
      Karen Young DVMSep 5, 2025
      If, after disconnecting and reconnecting a powered Remote Antenna to its Core AP via its Coax/UTP cable bundle, the Remote Antenna fails to communicate with the Core AP, you must power cycle the Core AP to re-establish communications with its connected Remote Antenna.
  • T
    taraaguilarSep 8, 2025
    What causes a UPS to overload when connected to Philips Network Hardware ITS devices?
    • F
      Frances SchroederSep 8, 2025
      If the UPS connected to Philips Network Hardware ITS infrastructure devices overloads, ensure during the ITS design process that the power rating of the UPS is not exceeded by the connected devices.
  • W
    Wyatt HerreraSep 12, 2025
    How to check if a Philips IntelliVue Telemetry System Infrastructure APC upgrade was successful with Upgrade Wizard A.00.16?
    • S
      Shane HawkinsSep 12, 2025
      If you suspect that a Philips Network Hardware APC was not upgraded properly, and you're using Version A.00.16 of the Upgrade Wizard, then re-run the Upgrade Wizard with the Only Check Configuration option selected to confirm the completion of the upgrade process.

Summary

Chapter 1: Overview

IntelliVue Telemetry System Infrastructure Components

Describes the key hardware components of the ITS infrastructure.

Access Point Controller

Describes the function and features of the IntelliVue Access Point Controller (APC).

Synchronization Unit

Explains the purpose and function of the Philips Sync Unit.

Supported Topologies and System Limits

Covers the network topologies and system capacity limitations for ITS.

Installing the ITS within a Non-routed ICN

Explains how to install the ITS in a non-routed ICN configuration.

Installing the ITS on a Routed ICN Topology

Details the process of installing the ITS within a routed ICN topology.

System Limits

Lists the maximum supported capacities for various ITS devices.

IntelliVue Telemetry System Specifications

Provides power, radio, and regulatory compliance specifications for the ITS.

Chapter 2: Planning Your ITS Deployment

Respecting Patient Care Boundaries

Addresses considerations for installing equipment within patient care environments.

General ITS Infrastructure Site Planning Guidelines

Provides guidelines for planning the physical layout and infrastructure of an ITS deployment.

Performing a Physical Space Assessment

Outlines the steps for assessing the physical space for ITS deployment.

Performing an RF Assessment

Details the process of performing a radio frequency assessment for ITS deployment.

Chapter 3: Installing and Configuring the ITS

High-level ITS Installation and Configuration Procedure

Provides an overview of the steps for installing and configuring the ITS.

Step 2. Install the ITS Infrastructure Components.

Details the procedure for physically installing ITS infrastructure components in a rack.

Step 4. Perform Initial Configuration of the APCs to be Installed.

Details the initial serial port configuration for Access Point Controllers.

Step 5. Add the APCs to the Network.

Explains how to connect Access Point Controllers to the network and access their web interface.

Step 6. Run the Philips Upgrade Wizard.

Guides on using the Philips Upgrade Wizard for firmware and configuration updates.

Step 7. Verify and Configure Important ITS Settings via the APC Interface.

Covers verifying and configuring critical ITS settings through the APC web interface.

Configuring the Access Point Default Settings

Explains how to configure default settings for Access Points.

Configuring AP Groups

Details the process of establishing and configuring Access Point Groups.

Step 8. Run the Philips Upgrade Wizard Again.

Guides on re-running the Philips Upgrade Wizard for verification and fixes.

Step 9. Add APs to the Network.

Explains how to add Access Points to the ITS network.

Step 11. Run the Philips Upgrade Wizard Again.

Instructs to run the Upgrade Wizard again to verify final configurations.

Chapter 4: Expanding or Modifying an Installed ITS

Expanding an Installed IntelliVue Telemetry System

Describes scenarios and procedures for expanding an installed ITS.

General ITS Expansion Guidelines

Provides general guidelines for expanding an existing ITS.

Adding APs to an Installed ITS

Details the procedures for adding new Access Points to an existing ITS.

Adding APCs to an Existing ITS

Details the process of adding Access Point Controllers to an already installed ITS.

Replacing an AP, Remote Antenna, or APC in an Existing System

Outlines procedures for replacing defective APs, Remote Antennas, or APCs.

Chapter 5: Troubleshooting and Testing

ITS Access Point Test and Inspection Procedures

Outlines tests and inspections for ITS Access Points.

ITS Access Point Controller Test and Inspection Procedures

Outlines tests and inspections for ITS Access Point Controllers.

ITS Sync Unit Test and Inspection Procedures

Outlines tests and inspections for the ITS Sync Unit.

ITS Power over Ethernet Unit Test and Inspection Procedures

Outlines tests and inspections for the ITS PoE Unit.

ITS Uninterruptible Power Supply Test and Inspection Procedures

Outlines tests and inspections for the ITS UPS.

ITS Network Switch Test and Inspection Procedures

Outlines tests and inspections for ITS Network Switches.

Troubleshooting Known Issues

Lists and explains known issues encountered with the ITS and its software.

Philips IntelliVue Telemetry System Infrastructure Specifications

General IconGeneral
Power Supply100-240 VAC, 50/60 Hz
Networking StandardsIEEE 802.3
Network InterfaceEthernet (10/100Base-T)
Supported ProtocolsTCP/IP, UDP
Operating Temperature0°C to 40°C (32°F to 104°F)
Storage Temperature-20°C to 60°C (-4°F to 140°F)