Phonak ComPilot II User Guide

45
For any problems not listed in this user guide, please contact
your hearing care professional.
Causes
During Bluetooth pairing my other device is prompting me
for a code, what do I have to enter?
J The pairing code is required
for the initial pairing of
ComPilot II with your Bluetooth
device.
I hear intermittency during an audio transfer via ComPilot II.
J The Bluetooth device is too
far away, or worn in a back
pocket (body shielding).
J ComPilot II searches for known
devices for 2 minutes after
switching on.
J A phone connected to other
devices such as a PC may
not be able to continuously
stream music.
What to do
J Enter 0000 (four zeros) when
prompted for a code.
J Do not to exceed the maximum
distance (15-30 ft.) and keep
Bluetooth devices in front of
you.
J After 2 minutes, ComPilot II
will stop searching and the
intermittency will stop.
J When using your Bluetooth
phone as a music player,
disconnect it from other
devices such as PCs.
9. Troubleshooting

Phonak ComPilot II Specifications

General

Bluetooth	Yes
Power source	Rechargeable battery
Water Resistance	No
Compatibility	Phonak hearing aids with a wireless connection
Streaming	Yes, audio streaming from Bluetooth devices and FM receivers
Remote Control	Yes, via app or device buttons
Microphone	Built-in microphone for phone calls
FM compatibility	Yes, with optional FM receiver
Audio input	3.5mm audio jack
Neckloop	Integrated
Operating Range	Up to 10 meters
Bluetooth Version	Bluetooth 2.1 + EDR
Charging Time	3 hours