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Phonak ComPilot II - 9 Troubleshooting

Phonak ComPilot II
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45
For any problems not listed in this user guide, please contact
your hearing care professional.
Causes
During Bluetooth pairing my other device is prompting me
for a code, what do I have to enter?
J The pairing code is required
for the initial pairing of
ComPilot II with your Bluetooth
device.
I hear intermittency during an audio transfer via ComPilot II.
J The Bluetooth device is too
far away, or worn in a back
pocket (body shielding).
J ComPilot II searches for known
devices for 2 minutes after
switching on.
J A phone connected to other
devices such as a PC may
not be able to continuously
stream music.
What to do
J Enter 0000 (four zeros) when
prompted for a code.
J Do not to exceed the maximum
distance (15-30 ft.) and keep
Bluetooth devices in front of
you.
J After 2 minutes, ComPilot II
will stop searching and the
intermittency will stop.
J When using your Bluetooth
phone as a music player,
disconnect it from other
devices such as PCs.
9. Troubleshooting

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