PinGo System - Support and Help Resources; Managing Lost or Given Away Watches; Accessing Online Support; Further Learning Resources

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Comprehensive support informaon is available online at:
pingogps.com/support
To contact PinGo for personalized support, see:
pingogps.com/support > contact (not available in all areas).
Give away, or lost PinGo Watch
Before you give away your PinGo Watch, be sure to remove it from your
PinGo GPS app profile. This will let the new owner register it. Each PinGo
Watch can only be registered by one primary user.
If you lose your PinGo Watch, you can locate it by playing a sound, by using its
tracking funconalies. If you are unable to find it, you can erase your
informaon from the PinGo GPS app by deleng the device.
PinGo Watch Support Site
Refer to the following resources to get more PinGo Watch-related safety,
soware, and service informaon.
Learn more, service, and support
• Using your PinGo Watch safely: See Important safety informaon for
PinGo Watch.
• PinGo Watch service and support, ps, updates, manual downloads: Go to
pingogps.com/support
• The latest informaon about your PinGo Watch: Go to pingogps.com
• Finding your PinGo ID: Go to PinGo GPS app secon.
• Finding your PinGo Watch QR code number: You can find your PinGo
Watch QR code number on the PinGo Watch packaging. Or, on your PinGo
Watch, open the Sengs app , then go to QR Code > RegCode.
• Obtaining warranty service: First follow the advice in this guide. Then go
to pingogps.com/legal
Get help
Performance. The funconal performance of PinGo Watch depends on GPS,
GSM (GPRS) network, GIS system and distance with WiFi and cellular
antennas. PinGo Watch funcons work well under good network coverage.
The company has no liability for any damage or loss caused by a failure of the
network operator or other major cause. If PinGo Watch runs out of baery
power or out of the service area, the funcons will not work properly.
• Viewing PinGo Watch regulatory informaon: Follow the advice in this
guide, then visit pingogps.com/legal.
Important safety informaon for PinGo Watch
Handling. Handle PinGo Watch with care. PinGo Watch cases are made of
various materials.
PinGo Watch contains sensive electronic components and can be damaged
if dropped, burned, punctured, or crushed. Don’t use a damaged PinGo
Watch, such as one with a cracked screen or case, visible liquid intrusion, or a
damaged band, as it may cause injury. Avoid heavy exposure to dust or sand.
Repairing. Don’t open PinGo Watch and don’t aempt to repair PinGo Watch
yourself. Disassembling PinGo Watch may damage it, result in loss of water
resistance, and may cause injury to you. If PinGo Watch is damaged or
malfuncons, contact PinGo or a PinGo Authorized Service Provider. You can
find more informaon about geng service at pingogps.com/support
Baery. Don’t aempt to replace the PinGo Watch baery yourself—you
may damage the baery, which could cause overheang and injury. The
baery in PinGo Watch should be serviced only by PinGo or an authorized
service provider. You may receive a replacement PinGo Watch (in place of
your original device) when ordering baery service. Baeries must be
recycled or disposed of separately from household waste. Don’t incinerate
the baery.
WARNING: Failure to follow these safety instrucons could result in fire,
electric shock, injury, or damage to PinGo Watch or other property. Read
all the safety informaon below before using PinGo Watch.
Safety and handling