Do you have a question about the PinGo System and is the answer not in the manual?
Guide for setting up PinGo Watch W3 and later models.
Steps to connect and register your PinGo Watch with the smartphone app.
Guidance for resolving problems encountered during watch registration.
Instructions for adding more than one PinGo Watch to the system.
Overview of the smartphone app for customizing settings and notifications.
Steps to launch the PinGo GPS application on your smartphone.
Instructions for correctly setting up the magnetic charging cable and power adapter.
Steps to magnetically attach the cable and view charging status indicators.
How to view the current battery level and connection status on the watch.
Tips and configuration options to conserve battery when low.
Procedure to power the watch on and off using the side button or the GPS app.
How to activate the watch screen from a dormant state.
Method to navigate back to the main watch face or previous screen.
Steps to change media, alarm, and ring volumes on the watch.
How to modify the screen brightness level on the PinGo Watch.
Instructions to configure the screen's auto-off time for power saving.
Guide to connecting the watch to available Wi-Fi networks for internet features.
Steps to pair the watch with nearby Bluetooth-enabled devices.
Configuration for cellular network settings, including VoLTE and APN.
Instructions for manually setting or verifying the watch's date, time, and time zone.
Procedure to select the desired language for the watch interface.
How to activate and deactivate the built-in flashlight feature.
Options to customize the app display layout on the watch.
Steps to free up memory by clearing tasks, cache, or files on the watch.
How to access details like model, version, or IMEI of the PinGo Watch.
Explanation of various icons displayed on the watch screen.
Instructions on how to take photos and videos with the watch.
Details about the ChildHood app, noting its availability on specific models.
Guide on how to play the math game available on the watch.
How to view, delete, or manage photos stored in the watch's Gallery app.
Information on using the HR & BP app, noting model availability and disclaimer.
Explanation of the Blood Oxygen feature, its use, and limitations.
Instructions on answering and making calls using the PinGo Watch.
How to use the keypad to dial numbers directly on the watch.
Steps to make an emergency call and how contacts are notified.
Explanation of Registration Code and Application Code QR codes.
Guide to the Sedentary app for tracking movement and setting reminders.
How to count steps and track distance traveled using the watch.
Instructions on using the Google Translate app for language translation.
Guide on making video calls between the watch and a smartphone.
How to send voice messages or photos using the WeChat app.
Procedure to restart the watch through Settings or force restart.
Steps for managing a watch being given away or lost, including data erasure.
Information on accessing online support and contact details for PinGo.
Links to resources for safety, software, and service information.
Guidance on locating the PinGo ID within the GPS app.
Instructions to find the QR code on packaging or within the watch settings.
Steps to follow for warranty claims and service.
General warnings and essential safety instructions for using the watch.
Precautions regarding physical handling, dropping, and damage to the watch.
Guidelines on battery replacement, servicing, recycling, and disposal.
Warnings about potential distractions and adhering to mobile device usage rules.
Notes on data service dependency for maps and location-based apps.
Instructions and warnings related to charging the watch with the magnetic cable.
Information on heat limits and precautions to avoid discomfort or injury.
Information on RF energy exposure and steps to minimize it.
Notices regarding potential interference with other electronic devices.
Precautions regarding interference with medical devices like pacemakers.
Statement that the watch is not a medical device and not a substitute for professional judgment.
Advice to consult a physician before starting exercise programs and during use.
Warnings about using the watch in potentially explosive or hazardous environments.
Statement that the watch is not intended for high-risk activities.
Warning about choking hazard posed by watch bands to small children.
Information on potential skin reactions and care for sensitive skin.
Details on water resistance, allowed activities, and liquids to avoid.
Specific instructions for cleaning the watch and its components.
Warning against cleaning while charging and using safe cleaning methods.
Guidelines on using watch buttons, connectors, and ports without causing damage.
Information on discoloration and cleaning of the magnetic charging cable.
Details on optimal operating and storage temperatures for the PinGo Watch.
Warning to keep magnetic cards away from the watch and cable.
Instructions regarding the SIM card and warranty implications if removed.
Information about the PinGo GPS App and its integration with the Service Plan.
Step-by-step guide to creating a new user account for the PinGo GPS app.
How to name the watch and add an image for better identification in the app.
Steps for establishing connection, checking status, and adding emergency contacts.
Using the app's map interface to view and manage the watch's location and status.