1.3.4 Programming for HOTLINE Operation
A HOTLINE is a telephone line which will automatically dial a single predetermined number when the
phone goes off-hook. This feature is provided by the telecom service provider or wireless gateway.
When connecting to a HOTLINE, disable the unit from dialling a help number by entering the following:
NOTE: when connected to a Pixel EM-4GEx gateway configured in HOTLINE mode, the EM-181
Continuous Tone Detection must be disabled to take advantage of this feature – see Advanced System
Settings.
1.4 Voice Identification Message
A built-in voice message plays upon answering an emergency call providing an aid to those with
communication difficulties by identifying the emergency calling location. A maximum voice recording
length of 16 seconds is available.
1.4.1 Recording the Voice Identification Message
There are multiple ways of recording the voice identification message.
1.4.1.1 Option A: Dialling into the system via your mobile handset
1. When dialling into the system, ensure you are not in close proximity of any connected stations
and in a quiet location. If your call is automatically routed to the last station that made an
alarm call, press the following to return to the master controller.
2. Enter the following sequence, wait until 2 audible beeps are played then begin recording:
3. To stop the recording process, enter:
To hear an audible playback of the recorded message, enter:
Please Note: DTMF tones can be subject to distortion or timing irregularities over the cellular network,
if you are having difficulty programming your voice message from a remote handset you can proceed
with Option B on the next page.
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