User Manual PocketBook 360° Plus
FW: E360plus.15.4
Solving of possible problems
PROBLEM: Device does not switch on, or switches on,
but only first page appears.
Possible cause: Battery is discharged.
Solution: Charge the device.
PROBLEM: A book does not open, “Possibly this book
is damaged or protected” appears or nothing happens at
all.
Solution:If the book is down-loaded from an internet site, try
to download it again. If the file opens on a PC, but can not be
opened on the device in most cases, it is helpful to save a
book in some other format if it is not a protected book (DRM).
PROBLEM: A book in HTML format is opened, but
appearance is wrong (pages are empty, part of the text
fails etc.)
Possible cause:HTML-files can contain non-text elements
(frames, java scripts, flash-elements)
Solution: Try to save page in TXT format.
PROBLEM: A book is opened, but different symbols
are represented instead of letters on the display (question-
marks etc.)
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