Poly CCX 350 User Manual

Procedure
•
Do one of the following:
◦
On the phone, go to Menu > Settings > Help.
◦
◦
In a web browser, go to Microsoft Teams help center.
◦
Enable Logging
Your system administrator may ask you to turn on logging to assist in troubleshooting. Logging stores
information about events that take place on the phone, such as placing a call.
Procedure
1 Go to Menu >
Settings > Device Settings.
2 Select Debug.
3 On the Debug screen, select Logging.
4 To choose a logging level, select Log Level.
Enable Screen Capture
Your administrator may ask you to enable screen capture for troubleshooting purposes.
Procedure
1 Go to Menu > Settings > Device Settings.
2 Select Debug.
3 On the Debug screen, select Screen Capture.
Poly CCX Phones with Teams
User Guide
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40

Poly CCX 350 Specifications

General

Category	Telephone
Manufacturer	Poly
Model	CCX 350
Touchscreen	No
Wi-Fi	No
Bluetooth	No
Compatible Platforms	Microsoft Teams
Display	3.5" color LCD
USB Ports	1 x USB Type-A port (2.0)
Headset Connectivity	RJ-9; USB
Power	Power over Ethernet (PoE) or AC adapter
Audio Features	Acoustic Fence
Buttons/Keys	mute
Supported Codecs	G.711, G.722, G.729
Lines	1
Ethernet Ports	2 x Gigabit Ethernet ports