Poly CCX 500 User Manual

Access the Call Actions for BroadWorks Dynamic
Busy Lamp Field (BLF)
You can access the call actions settings on the phone and modify the settings from the Attendant Call
Action menu when dynamic BLF is configured on the phone.
You can one touch the following BLF actions on the phone:
▪ Dial-Pickup - Indicates the single-press action to use the BLF as a speed dial except the alerting
state.
▪ Blind - Enables the active call to blind transfer to another user with one press of the associated BLF
key.
▪ Park - Enables one-touch call park and retrieve using the BLF keys.
Procedure
1. On the Home Screen, go to Settings > Basic > Preferences.
2. Select the Attendant Call Action menu.
3. On the Attendant Call Action screen, select one of the following options:
▪ Dial-Pickup
▪ Blind
▪ Park
BroadSoft Features
116

Poly CCX 500 Specifications

General

Category	Telephone
Manufacturer	Poly
Model	CCX 500
Display	5-inch color LCD
Touchscreen	Yes
Speakerphone	Yes
Resolution	1280 x 720
Audio Features	HD Voice, Acoustic Fence
Connectivity	Bluetooth
Operating System	Android
Headset Connection	Bluetooth, USB
Power	PoE (Power over Ethernet)
Supported Platforms	Microsoft Teams, Zoom
Compatibility	Compatible with leading UC platforms
Weight	0.9 kg
USB Ports	1 x USB-C