Call Lists and Directories
Topics:
• Recent Calls
• Favorites and Contact Lists
• Contact Directory
• Corporate Directory
All CCX phones support a Recent Calls list, a Contact Directory, and a Corporate Directory.
The phones can also support a BroadSoft Directory and the Ribbon Communications Address Books
depending on your server and if enabled by your system administrator.
Note: Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your device.
Recent Calls
The Recent Calls list includes missed, received, and placed calls. Each list holds up to 100 entries.
Perform the following tasks from the Recent Calls list:
• Remove calls from the list.
• Select a call record to view call details.
• Select a call record to automatically call a contact.
View Recent Calls
In the Recent Calls list, you can view a list of up to 100 missed, received, and placed call entries.
Procedure
» Do one of the following:
• Go to Contacts > Recent Calls.
• Select Recent Calls in the status bar.
Sort Recent Call Entries
You can sort the Recent Calls list to view calls by call type, time, and call name.
When you sort calls by the time of the call, you can order them in ascending (oldest call first) or
descending (most recent call first) order. When you sort calls by name, you can order them in ascending
(alphabetical) or descending (reverse-alphabetical) order.
Procedure
1. Select Sort .
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