Make sure you register your system with a network device that supports H.460.18 and H.460.19 standards (for example,
Poly Clariti Edge).
Task
1 In the system web interface, go to Network > LAN Network.
2 Go to Firewall.
3 Make sure that the Enable H.460 Firewall Traversal check box is selected.
4 Verify the firewalls that you traverse allow your system to use outbound TCP and UDP connections.
• Firewalls with a stricter rule set must allow the system to use at least the following outbound TCP and UDP ports:
1720 (TCP), 14085-15084 (TCP), 1719 (UDP), and 16386-25386 (UDP).
• Firewalls must allow inbound traffic to the TCP and UDP ports used for outbound traffic.
5 Configure the following settings:
Setting Description
Fixed Ports
Defines which TCP and UDP ports your system uses for firewall
traversal.
Enable this option if your firewall isn’t H.323 compatible. The
system assigns a port range starting with the TCP and UDP
ports you specify (port 3230 is where the range begins by
default).
Note: For the fixed ports you configure, you must open the
corresponding ports on your firewall. For H.323, open TCP port
1720. For SIP, open UDP port 5060, TCP 5060, or TCP 5061
depending on if you’re using UDP, TCP, or TLS, respectively, as
the SIP transport protocol.
Disable this option if your firewall is H.323 compatible or the
system isn’t behind a firewall.
TCP Ports
UDP Ports
The starting value for the range of TCP and UDP ports the
system uses. The system automatically configures the range
based on the beginning value you set here.
To allow H.323 traffic, you need two TCP and eight UDP ports
per connection. You must also open TCP port 1720 on the
firewall.
To allow SIP traffic, you need TCP port 5060 and eight UDP
ports per connection.
UDP port range: Because systems support ICE, the range of
fixed UDP ports is 32. The system cycles through the available
ports from call to call.
Fixed ports range and filters: You might notice that the source
port of a SIP signaling message is not in the fixed ports range.
When your firewall is filtering on source ports, in the system
web interface, go to the SIP page and enable Force Connection
Reuse. When enabled, the system uses port 5060 and 5061 for
the source and destination port (these must be open on the
firewall).
NAT Configuration Specifies if the system automatically determines the NAT public
(WAN) address.
• If the system isn’t behind a NAT or is connected to the
network through a VPN, set this option to Off.
• If the system is behind a NAT that allows HTTP traffic, set
this option to Auto.
• If the system is behind a NAT that doesn’t allow HTTP
traffic, set this option to Manual.
63
To Next Page
Loading...
Need help?
General
