Using the Basic Features of Your SoundPoint IP 330/320 Phone
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Static Forwarding
To enable call forwarding to another party:
1. Press and select Features > Forward.
2. (Optional) If multiple lines are configured on your phone, select the line
to forward from the list using and .
3. Using and , select the forwarding type you want to change and
then press . The options are:
— Always—For all incoming calls
—No Answer—Once all options to accept calls have been taken
—Busy—When you are already in a call
4. Depending on your selection:
a If you select Always, enter a number to forward all future incoming
calls to.
b If you select No Answer, enter a number to forward all unanswered
incoming calls to and how many rings to wait before forwarding (one
ring is approximately six seconds). A value of 2 is recommended.
c If you select Busy, enter a number to forward all future incoming calls
to when you are already in another call.
5. Select the Enable soft key to confirm call forwarding.
Select the Exit soft key to cancel any changes.
The idle display returns with a moving arrow as the line label to confirm
call forwarding is enabled.
Note
You can also enter the SIP URL or IP address. For more information on using a SIP
URL or IP address, refer to To place a call using the handset:: on page 3-3
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