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Polycom EagleEye Director II User Manual

Polycom EagleEye Director II
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ADMINISTRATOR GUIDE
2.0 |
April 2018 | 3725-69439-001A
Polycom
®
EagleEye
Director II

Table of Contents

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Polycom EagleEye Director II Specifications

General IconGeneral
BrandPolycom
ModelEagleEye Director II
CategoryDigital Camera
LanguageEnglish

Summary

Administrator Guide

Polycom EagleEye Director II

Administrator guide for the Polycom EagleEye Director II camera system.

Before You Begin

Get Help

Information on how to get assistance and support for Polycom products.

The Polycom Community

Access to developer and support information, forums, and online accounts.

Polycom and Partner Resources

Links to additional documentation and resources for Polycom endpoints.

Documentation Feedback

How to provide feedback for improving Polycom documentation.

Getting Started

Product Overview

Introduction to the Polycom EagleEye Director II camera and its capabilities.

Setting Up Your Camera

Position the Camera

Guidelines for optimal camera placement on a wall for best performance.

Cable Connections

Information on various cable connections and their usage scenarios.

Indicator Lights

Explanation of the LED indicator light status meanings.

Using a Polycom EagleEye IV Camera

Information on using the EagleEye IV camera with the Director II.

Skype for Business

How to use the camera with Skype for Business.

Enable the Camera in Skype for Business Client

Steps to select the camera as a video device in Skype for Business.

Installing the App

Install the EagleEye Director II App

Procedure to install the EagleEye Director II App for device management.

Using the App

View Device Status

Accessing IP addresses and status information for connected cameras.

Connect to a Device

Creating a connection to a device using the EagleEye Director II App.

Add Another Device

Adding additional EagleEye Director II cameras to the available devices list.

Configure Settings in the App

Configuring connection mode, tracking, and camera controls via the app.

Setting Up Connections

Connect to the Camera Web Interface

Steps to connect to the camera's web interface for configuration.

Change Your Language

How to change the display language in the camera's web interface.

Name Your Device

Assigning a name to the EagleEye Director II camera.

Set Up a Network Connection with 802.1x Authentication

Configuring network settings for 802.1x authentication.

Enable WiFi

Enabling WiFi for web interface access, especially for cascading.

Configure a Connection Mode

Selecting the operating mode for the camera (Automatic, Group Series, BYOD).

Configuring Settings

Configure Camera Tracking

Settings to adjust camera tracking, speed, and frame size for optimal performance.

Configuring the PIP Layout

Configuring Picture-in-Picture (PIP) display for group or room views.

Improve Video Quality

Backlight Compensation

Adjusting backlight compensation for better video in challenging lighting.

White Balance

Setting white balance for accurate color reproduction in various lighting conditions.

Brightness

Adjusting the camera's brightness level.

Color Saturation

Adjusting color saturation for optimal hue transmission.

Configuring the PIP Layout

Configure the PIP Window Position

Changing the position of the Picture-in-Picture window in video calls.

Using the Camera

Analytics Camera

Details about the analytics camera's role in participant counting and PIP video.

Adjust the Analytics Camera

Adjusting the tilt of the analytics camera for better framing.

Cascading Two Cameras

Scenarios for Meeting Rooms

Recommended camera placement scenarios for cascading in different room types.

Configure Cascading

Disconnect a Cascaded Camera

Securing the Camera

Security Certificates

Information on generating and importing security certificates for secure connections.

Create a Security Certificate

Steps to generate a security certificate in the camera's web interface.

Import a Security Certificate

Steps to import an existing security certificate.

Change Your Password

Procedure for changing the camera's administrator password.

System Maintenance

Use the Camera Web Interface to Update Software

Steps to update camera software using its web interface.

Update Camera Software Using Windows

Instructions for updating camera software via Windows.

Update Software Using a USB Storage Device

Method for updating camera software using a USB drive.

Troubleshooting

Diagnostics

Tools and procedures for system diagnostics to aid troubleshooting.

Test the Microphones

How to test the camera's internal microphones and audio inputs.

Download Log Files

Procedure to download system log files for troubleshooting assistance.

Call Detail Report (CDR)

Restart Your Camera

Reset Your Camera

Perform a Factory Restore