Procedure
1. With the camera is powered off, insert a straightened paper clip through the pinhole and press and
hold the Restore button.
2. While holding the Restore button, plug in the power cable to power on the camera.
3. Hold the Restore button for an additional five seconds, and then release it when the LED
alternates amber and blue.
The camera enters factory restore mode. The factory restore takes approximately eight minutes to
complete. The camera automatically powers off and back on when the process is complete.
Related Links
Indicator Lights on page 8
Troubleshooting
Polycom, Inc. 30
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