Troubleshooting
If you’re having problems, try the troubleshooting tips below first.
Send Application Log Files
You can view or send the log files to your administrator to help determine causes of and solutions to
problems.
Procedure
1. Right-click Polycom Pano App on the application’s title bar.
2. Select
Log Collector.
3. Enter the recipient’s email address.
4. Do one of the following:
▪ To view it, select Open the Local Folder and open the .zip log file.
▪ To send it to another person, enter the recipient’s email address, then select Send.
Access the User Guide
You can access the online User Guide from within the application.
Procedure
» Select
HELP or
.
Polycom
®
Pano
™
App
Polycom, Inc. 25
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