Quick Start Guide: Polycom 650 SoundPoint IP Phone
Transfer Calls
Consulted Transfer
1.
Press the Trnsfer soft key during a call. The active call is placed on hold.
2.
Dial the party to whom you wish to transfer the call.
3.
After speaking with the second party, press the Trnsfer soft key to complete the transfer.
Blind Transfer
1.
Press the Trnsfer soft key during a call.
2.
Press the Blind soft key.
3.
Enter the extension of the number to which you want to transfer.
Transfer to Voice Mail
1.
Press the Trnsfer soft key during a call.
2.
Enter *55.
3.
At the prompt, enter the extension of the party to which you want to transfer and press the # key.
Note: Press the Cancel soft key to cancel transfer and resume the call.
Forward Calls
You can configure this feature on the My Phone dashboard. Refer to the Call Forwarding User Guide for more
information. Call Forwarding is not available on shared lines.
Enable
1.
Press
.
2.
Select Features > Forward.
3.
Select a Forwarding Type: Always, No Answer, or Busy.
4.
For No Answer, select the number of rings before forwarding.
5.
Enter the number to which calls should be forwarded.
6.
Press the Enable soft key to confirm Call Forwarding. A moving arrow icon appears for that line.
Disable
7.
Press
.
8.
Select Features > Forward.
9.
Select Disable.
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