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Online Resources
Helpful Tools and Tips
Your experience with Midco matters to us. We want to help you get the most
out of your services. We oer many helpful tools and resources for you
at Midco.com/Business. Check it out today!
Midco.com/Business/Support — Visit our online library of helpful tools and
information for you, including the most commonly requested resources.
Get help with your equipment, troubleshooting and more.
Midco.com/Business/Shop — Look around in Shop for some of our most
basic services, but for more advanced services or changes, contact
your Midco sales consultant.
My Account and Bill Pay
Midco.com/Business/MyAccount
• View and pay your bill online. You can even set up one-time or recurring
payments, and view your statements and payment history.
• Sign up to receive email updates about your business account — and
text updates about service maintenance.
Policies
Midco provides hosted phone service to our customers subject to
policies established for the protection of our users, our company and our
communities. Visit Midco.com/Legal, which include these and others:
• Acceptable Use Policy
• Phone Service Terms and Conditions
• Cable, Internet and Phone Subscriber Privacy Notice
• Online Privacy Policy
24/7 Support
Have a question? Let us know! Reach out to us around-the-clock at
1.800.888.1300. We also oer customer service by email, live online chat
and social media, and at our local Customer Experience Centers during
regular business hours. Just visit Midco.com/Business/Contact.
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