Polycom SoundStation IP 7000 - Page 7

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Page 7
CALNET 3: AT&T Voice DNA
Quick reference guide – Polycom SoundStation 7000
Feature (star) codes
These are some of the commonly used feature (star)
codes:
*00 Last number redial
*60 Turn off music on hold for one call
*67 Caller ID Selective Blocking
*69 Call return
*70 Call waiting off
*72 Forward all calls on
*73 Forward all calls off
*82 Caller ID Selective Unblocking
*90 Transfer caller directly to voicemail
*96 Intercom
*98 Call park
*99 Call park retrieve
Block and unblock Caller ID
Your administrator controls the Caller ID settings for
your organization. When Caller ID is turned on, your
number appears on the phone you call. If permitted
by your organization, you can block your line’s Caller
ID on a per call basis.
Temporarily block Caller ID:
 Enter *67 and the number you want to call.
 Press the Dial soft key.
Your administrator can also block your line’s Caller ID
for all calls. You can unblock your line’s Caller ID on a
per call basis.
Temporarily unblock Caller ID:
 Enter *82 and the number you want to call.
 Press the Dial soft key.
Intercom
You can initiate an intercom call to other AT&T Voice
DNA users in your organization.
To make an intercom call:
 Enter *96.
 Enter an extension number.
 Press the Dial soft key.
 Wait to hear a beep, and then speak.
Note: The phone of the person you are calling
automatically answers in speakerphone mode.
They can choose to pick up the handset or switch to
headset mode, once the intercom call is connected.
Register or reboot your phone
There will be times when you must reset your phone
so that it can retrieve crucial software updates and
configurations from the AT&T Voice DNA service.
 Press the Menu button.
 Select Settings.
 Select Basic.
 Select Restart Phone.
Note: The Polycom logo will appear in the display
window for a short time. Once the logo disappears,
the phone is operational.
E911 process and procedures:
If you call 911 from your office / cubicle, the address
displayed for emergency responders is the building
address.
 Please notify the security guard and / or
have someone wait at the entrance to direct
emergency services.
Security guard telephone number is:
_____________________
If a network outage or loss of power:
 Use your cell phone to call emergency
services.