© 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. 
Quick reference guide – Polycom SoundStation 7000 
Call forwarding 
Enable call forwarding 
  When your phone is idle, enter: 
*72  Call Forwarding Always 
*92  Call Forwarding No Answer 
  Enter the forward-to number. 
  Press the Dial soft key. 
  Listen for the voice prompt that confirms Call 
Forwarding is turned on. 
 
Note:  The forward-to number can be an 
extension or any 10-digit phone number. 
 
Disable call forwarding 
  When your phone is idle, enter: 
*73  Call Forwarding Always  
*93  Call Forwarding No Answer 
  Press the Dial soft key. 
  Listen for the voice prompt that confirms Call 
Forwarding is turned off. 
 
Do not disturb 
The do not disturb option prevents incoming calls 
from ringing.  The line indicator will not flash.  Callers 
will hear a busy signal.  A blinking X will appear in the 
upper left corner and (X) Do Not Disturb will show in 
the graphic display window. 
 
Enable/Disable: 
  Choose the Menu button. 
  Select Features. 
  Select Do Not Disturb. 
 
Notes:  You can still make outgoing calls as 
normal.  This feature is activated for the phone 
as a whole, and not by individual line. 
 
 
Call list 
The phone maintains up to 99 instances of each of the 
following: 
  Received calls 
  Placed calls 
  Missed calls 
 
Retrieve call list: 
  Choose the Directories (Dir) soft key. 
  Select Call Lists. 
  Select the desired call list. 
  Select the Dial soft key to place a call. 
 
Delete an individual log entry: 
  Choose the Directories (Dir) soft key. 
  Select Call Lists. 
  Select the desired call list. 
  Select the individual call to be deleted. 
  Select the More soft key. 
  Select the Clear soft key. 
 
Delete entire call list: 
  Choose the Directories (Dir) soft key. 
  Select Call Lists. 
  Select Clear. 
  Select the call list to be deleted. 
  Select Yes. 
 
Note: If power is lost to the phone or the phone is 
rebooted, the call lists will be erased on the phone. 
 
Contact Directory 
The phone maintains up to 99 contacts, entered by 
the user. 
 
Add new contact: 
  Choose the Directories (Dir) soft key. 
  Select Contact Directory. 
  Select the Add soft key. 
  Enter information using the dial pad. 
  Select the Save soft key. 
 
Modify current contact: 
  Select the contact you wish to change. 
  Select appropriate soft key (Edit or Delete). 
  Select the Save soft key when complete.