Contact Directory
The phone maintains up to 100 contacts, entered by
the user.
Add new contact manually:
• Select the Directory soft key.
• Select Contact Directory.
• Select Add soft key.
• Enter information using the dial pad.
• Select the Save soft key.
Modify current contact:
• Select the contact you wish to change.
• Select the Info soft key.
• Select appropriate soft key (Edit or Delete).
• Select the Save soft key when complete.
Parking a call
Parking a call allows you to pick-up a call from a
different extension.
Park an active call:
• Press Park soft key.
• Enter your extension.
• Select the Enter soft key.
Retrieve a parked call:
• Press Retrieve (Retrve) soft key.
• Enter your extension.
• Select the Enter soft key.
• Pick up the handset.
Selecting a ringtone
The phone can support 24 selectable ringtones, but
only 19 are available at this time.
Change the ringtone:
• Select the Home button.
• Select Settings.
• Select Basic.
• Select Ring Type.
• Select the Play soft key to hear the ringtone.
• Choose the Select soft key to set the
ringtone.
Intercom
You can initiate an intercom call to other AT&T Voice
DNA users in your organization.
To make an intercom call:
• Enter *96.
• Enter an extension number.
• Press the Dial soft key.
• Wait to hear a beep, and then speak.
Note: The phone of the person you are calling
automatically answers in speakerphone mode.
They can choose to pick up the handset or switch to
headset mode, once the intercom call is connected.
Feature (star) codes
These are some of the commonly used feature (star)
codes:
*00 Last number redial
*60 Turn off music on hold
*67 Caller ID Selective Blocking
*69 Call return
*70 Call waiting off
*72 Forward all calls on
*73 Forward all calls off
*82 Caller ID Selective Unblocking
*90 Transfer caller directly to voicemail
*96 Intercom
*98 Call park
*99 Call park retrieve
E911 process and procedures
If you call 911 from your office / cubicle, the address
displayed for emergency responders is the building
address.
• Please notify the guard and or have someone
wait at the entrance to direct emergency
services.
If a network outage or loss of power occurs:
• Use your cell phone to call emergency
services.
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