Call Forwarding
Option 1:
From the Polycom Phone, press Forward on the Screen.
Select the Forwarding Type, enter the forwarding number and press Enable.
Option 2:
Dial *72 plus the number, to cancel, Dial *73.
Option 3:
Remote Call Forwarding from the Web Portal.
Transferring Calls
Consultative Transferring – Speak to the person you are transferring the calls to prior to send
the transfer.
On Active Calls, the transfer button will appear on the screen.
•
Press Transfer
•
Enter the phone number or extension
•
Press Dial - You will have the chance to speak with the person you are transferring the call to prior to
transferring
•
Press Transfer to complete the call.
Blind Transfer – Transferring Calls without speaking to the person you are transferring to.
On Active Calls, the transfer button will appear on the screen.
•
Press Transfer
•
Blind
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Enter the phone number or extension
•
Press Dial – The call transfer is now complete
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