Polycom VVX 400 Series - Warm (Attended) Transfer

Proprietary and Confidential
Quick Link: Table of Contents
Eective July 10, 2019.
6
Polycom VVX 400 Series
Basic Phone Functions continued
1. When on a live call that needs to
be transferred, press and hold the
Transfer soft key.
Allows you to confirm that the person you want the call to transfer to is available and willing to take the call.
2. Now select the “Consultative”
from the transfer selection
Warm (Attended) Transfer
3. Now enter the extension, or full 10
digit number or use the directory of
the person you are transferring the
call to.
4. Once the person is confirmed
available to take the call, then press
the Transfer soft key to complete
the transfer.
5. If the “transfer to” party does not
answer or is unwilling to take the
call, the user can select Cancel to
get the call back to them.