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Turn the phone body over to expose the ports on the  
back of the unit.
CAUTION  
Do not insert a telephone line cord into the auxiliary port.
Insert the long end of the phone cord into the handset port on 
the phone body that is marked with a phone symbol.
(Optional) Route the handset phone cord through the cable slot.
Insert the other end of the handset phone cord into the port at 
the bottom of the handset (not shown).
(Optional) Connect the phone stand by fully inserting the stand 
into one of the slots on the back of the phone. The slot you 
choose determines the angle of the phone. To make the phone 
have a more vertical stance, insert the stand into the lowest 
slot in the back of the phone. To make the phone have a more 
horizontal stance, insert the stand into the highest slot in the 
back of the phone. Do not force. 
If you are using an external power source, insert one end of the 
power cord into an outlet and insert the other end of the power 
cord into the power port on the phone body.
Connect your phone to the network:
Using an Ethernet Connection – Insert one end of the included 
Ethernet cable into the network port on the phone body marked 
with a network symbol. Insert the other end of the Ethernet 
cable into the appropriate device, such as a network switch, on 
your network.
Note: Please ensure that the Ethernet cable used to connect 
the phone to the network switch is the included Ethernet cable.
(Optional) To provide network access to a PC, connect one end 
of an additional Ethernet cable (not provided) to the PC port 
on the back of the phone body. Connect the other end of the 
Ethernet cable to the network port on your PC.
(Optional) To install the phone on a vertical surface, use the 
Polycom Wall Mount bracket. See the Polycom User Guide or 
the Polycom VVX phone documents on Polycom.com for more 
information. 
Installing your phone:
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Polycom VVX 400/410G
Phone Setup: 
How to Adjust the Ringer Volume
1. Press and release the Volume (plus up or minus) keys while the 
phone is on the hook to adjust the ringer volume as desired. 
A horizontal scale displays on the phone to indicate the  
volume level.
How to Adjust the Handset, Speakerphone, 
or Headset Volume
1.  Activate the desired choice by picking up the handset, or 
pressing the Headset or Speaker button on the bottom right  
of pad.
2. Press and release the Volume (plus up or minus) keys to adjust 
the volume as desired. A horizontal scale displays on the phone 
to indicate the volume level.
Call Management: 
How to Make a Call
Using the Handset
1. Lift the handset.
2. Dial the number, including “1” and the area code or simply 
press the desired digits for an internal call.
Using the Speakerphone
1. Press the SPEAKER button.
2. Dial the number, including “1” and the area code or simply 
press the desired digits for an internal call.
Hold
1. During a conversation, press the hold key. The hold key is the 
button with a pause and handset symbol. The associated line 
key blinks.
2.  To resume the conversation, press the blinking line key and 
begin speaking.