2
What’s in this guide
General info
Need help?
If you have any problems with your phone, call us on 0800 389 0537 and we’ll be
happy to help.
Calling 999 or 112
Your Cloud Voice number is registered to a specific address, so when you make a
999 or 112 call from your phone number, that’s the address the emergency services will see.
If you use Cloud Voice at a different address, the registered address won’t automatically
change. So if your work location changes, please let your administrator know so they can
update your registered address.
What’s in the box 3
Got everything? 3
Let’s get started 4
Set your phone up 4
Get connected 4
Check you’re connected to Cloud Voice 5
Connect your headset 5
USB ports 5
Getting to know your phone 6
Touchscreen 6
Cleaning your touchscreen 6
Phone display – views 7
Using your phone 9
Time and date 9
Making calls 9
Answering calls 9
Transferring calls 9
Ending calls 9
Conference calls 9
Do not disturb 10
Favourites 10
Recent call list 10
Saving recent callers 10
Contact directory 10
Changing ring tone 11
Update your settings 11
Checking your voicemail 11
General info 12
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