To Pick up from hold, do not pick up the handset
•
Press RESUME
• Use Speakerphone or pick up the handset
Video Calls
If you call a video enabled phone or video bridge you will automatically begin sending video. The top right icon will
be a video image or a video camera with a slash line indicating no video (VVX camera shutter is closed)
• Be sure your privacy shutter is open or closed based on your preference.
• Use Speakerphone, headset, or pick up the handset for the voice call.
If you call a voice only phone then no video will be sent. The top left icon will simply show your image and in the
upper right center screen image will be displayed a camera with a slash line indicating no camera.
Conference Call (Three-Way Calling)
To Make a 3-Way Call
• Dial the first Number or receive first call
• Press the soft key labeled Conference
• The 1st call is automatically put on hold. You get a dial tone
• Dial the second number
•
Press the soft key labeled SEND
• Once the second caller has answered, Press the soft key labeled Conference
Everyone is together on a Three Way audio Call. Your display will show both calls.
• You have the option to press Far Mute each line
• If you are on a video call, you can choose one call at a time to send and receive video
• Simply press the call to the right
• Press the soft key labeled Select Video
To separate a 3-Way Call
•
Press a call on the screen
• Press the soft key labeled Remove
Voicemail
Ask your system administrator to be sure the voicemail is enabled, to get the voice mail portal # and default
password.
For more information, see masergy.com Support page for more information. The first time you call your voicemail,
you need to set up a new passcode and record your spoken name.
Simply follow the prompts.
Polycom VVX 500
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