Polycom VVX 500 - Transfer a Call

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From your Masergy phone
• Press MSG (Top Right)
•
Enter your passcode and press #.
From any phone
• Dial your extension or DID# and wait for the voice mail to pick up.
•
Enter your passcode and press #.
or
• Dial the voice mail portal telephone number.
• Enter your extension.
•
Enter your passcode plus #.
From someone else’s Masergy phone
• Dial the voice portal telephone number, press *.
• Dial your extension, then your passcode and then #.
Note: To clear the message waiting indicator
•
Press *99.
•
Press Dial.
Transfer a Call
With the new Polycom firmware 5.5 for the
VVX Series telephones, call transferring can now be set up with either Blind or Consultative transfer capabilities.
The default setting is a Consultative transfer type.
Each user can change their default Transfer setting:
1. From Home screen select Settings
2.
Select 1 Basic
3.
Select 1 Preferences
4. Scroll down to Default Transfer Type and select it. (varies on each VVX Series set)
5. You will see two choices
a. 1 Consultative (Initially set as default)
b.
2 Blind
Note: Please choose what you would like your default setting to be.
Polycom VVX 500