VVX 501   VVX 601 
Polycom
®
 VVX
®
 501 and 
Polycom
®
 VVX
®
 601 
Business Media Phones 
Quick User Guide 
For use with Polycom® UC Software 4.1.2 
The information in this guide applies to both the 
Polycom® VVX® 501 and Polycom® VVX® 601 Business 
Media Phones. Note that configurations vary and the 
screen displays used in this guide may not reflect those 
on your phone. See your system administrator for more 
information. 
www.polycom.com | 1725-44639-001 Rev.A | November 2012 
© 2012, Polycom, Inc. All rights reserved. POLYCOM®, the 
Polycom logo and the names and marks associated with 
Polycom’s products are trademarks and/or service marks of 
Polycom, Inc. and are registered and/or common law marks in 
the United States and various other countries. All other 
trademarks are property of their respective owners. No portion 
hereof may be reproduced or transmitted in any form or by any 
means, for any purpose other than the recipient’s personal 
use, without the express written permission of Polycom. 
About the Touchscreen 
Tap to select and highlight screen items. To scroll, touch 
the screen, and swipe your finger up, down, right, or left. 
To go back to a previous screen, tap Back. 
Phone Views 
Your phone has four main Views: Home, Calls, 
Active Call, and Lines view (the default). You can access 
Home and Lines view at any time. If your phone has one 
or more calls, you can also access Calls or Active Call 
view. 
To change Views: 
• For Home view, press . 
• From Home view, press   to alternate between 
Home and Lines view, or, if you have one or more 
calls, between Home and either Calls or Active Call
view.
• To switch between Lines and either Calls or Active Call
view, swipe the screen.
Home View 
Home view displays icons you can tap to access phone 
functions. Touch and hold the Page Indicator (shown 
next) to display more or fewer icons. You can also swipe 
the screen to display more icons. 
From Home view, tap the phone Line to display your 
phone Lines and Favorites (shown next). To go back, 
tap Close (shown next). 
Lines View 
Lines view displays phone Lines, Favorites, and soft keys. 
If your phone is idle, you can: 
• Tap the phone Line to access the Dialer.
• Swipe to switch between Lines view and the Browser
(if enabled on your phone). 
Active Call View 
If your phone only has one call—and it’s active—you can 
access Active Call view. 
Calls View 
If your phone has multiple calls, or one held call, you can 
access Calls view. 
Call color indicates status: 
• Dark green—Active call 
• Dark blue—Incoming and held calls
• Bright green—Active call is highlighted
• Bright blue—Incoming or held call is highlighted
Tap a call to highlight it. The soft keys control the 
highlighted call. 
Entering Data 
Use the onscreen keyboard or the dialpad keys to enter 
information. To backspace, tap  . 
To use the onscreen keyboard, tap  . 
To type with the dialpad keys, press a dialpad key 
repeatedly to view the character options and stop to 
select. To type other characters, tap Encoding or Mode. 
When using the dialpad keys, use the 1, *, 0, and # keys. 
About Calls 
Only one call can be active at one time. 
You can use the handset, speakerphone, or headset for 
calls. During a call, you can change modes by picking up 
the handset, or by pressing   or  . 
Tip: Returning to Your Calls 
If you navigate away from your call(s), tap 
 to see Active Call or Calls view again. 
 
Note: About Headsets 
Your phone supports wired and wireless 
headsets, including electronic hookswitch (EHS) 
headsets. VVX 600 phones also support 
Bluetooth headsets. For connection directions, 
refer to your headset documentation. For more 
information, see Using Headsets with Polycom 
Phones, available from 
http://support.polycom.com/UCEngAdvisories
. 
Placing Calls 
Pick up the handset, or press   or  . Enter the 
phone number, and tap  . 
From Lines view: Tap the phone Line, enter the phone 
number, and tap  . 
From Home view: Tap New Call, enter the phone 
number, and tap  . 
Timesaver: Placing Calls Quickly 
Tap a recent call or Favorite, or tap a contact’s 
phone number in the Contact Directory. 
VVX 501
VVX 601
VVX 501
VVX 601
VVX 501
VVX 6
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