We customize how businesses communicate.  
6144 Calle Real Suite #200, Santa Barbara, CA 93117 | www.Impulse.net | 800.456.5800 
Polycom VVX 501 & VVX 601  
Long Format Guide  
The Long Format Guide has detailed information on the most popular features. There are also 
videos and quick tips available at impulse.net/begin.  
Table of Contents 
Phone Layout ........................................................................................................................................... 2 
Reading the Guide ................................................................................................................................... 2 
Compare the VVX Media Phone Models ................................................................................................. 3 
Onscreen Navigation ............................................................................................................................... 4 
SAVING NUMBERS FROM RECENT CALLS AS FAVORITES ........................................................................ 6 
How to Use Your ClearStar Phone ........................................................................................................... 7 
Placing a Call ............................................................................................................................................ 7 
Answering the Phone .............................................................................................................................. 7 
Call Hold................................................................................................................................................... 8 
Voicemail ................................................................................................................................................. 8 
Call Transfer ............................................................................................................................................. 9 
Three-Way Calling/Conference Call ...................................................................................................... 11 
Call Forward........................................................................................................................................... 13 
Call Park ................................................................................................................................................. 15 
Adjusting the Volume on the Phone ..................................................................................................... 17 
Changing the Ring Type ......................................................................................................................... 17 
Missed Calls - Clearing Alert .................................................................................................................. 17 
Clean Screen .......................................................................................................................................... 18 
Phone Reboot ........................................................................................................................................ 18 
Video Calling .......................................................................................................................................... 19 
 
 
 [5.4.3] 09-06-17