Answering Calls 
To answer with the speakerphone, press   or tap 
Answer. To answer with the handset, pick up the 
handset. To answer with a headset, press  . 
To answer a new call while on an active call, tap Answer. 
The current call will be held. 
Ending Calls 
To end an active call, replace the handset, press  , or 
press  . Or, tap End Call. 
To end a held call, navigate to Calls view and highlight 
the held call. Tap Resume, and tap End Call. 
Holding Calls 
From Lines, Calls, or Active Call view, tap Hold. If you’re 
in Calls view, remember to highlight the call first. 
To resume a held call, tap Resume from either Lines or 
Calls view. 
Placing Conference Calls 
Call the first party, and after the call connects, tap 
Confrnc. Then, dial and connect with the second party 
and tap Confrnc again. 
From Lines or Calls view, you can: 
• Tap Hold to hold all participants.
• Tap End Call to remove yourself from the call, but
keep the other participants connected.
• Tap Manage to manage each participant.
• Tap Split to end the conference and hold all
participants.
Timesaver: Placing Conference Calls 
If you have an active and held call, tap Join to 
set up a conference. 
Favorites 
Favorites are contacts you want quick access to. Your 
Favorites list displays all your Favorites.  A smaller 
number of Favorites displays in Lines view, and when you 
tap the phone Line from Home view. 
• To view your Favorites list—Tap New Call from
Home view, and tap Favorites.
• To make a contact a Favorite—Navigate to your
Contact Directory and tap the contact. Tap Add to 
Favorites, and tap Yes to confirm.
• To dial a Favorite—Tap the Favorite from Home or
Lines view, or from your Favorites list.
• To reorder your Favorites list—Update the contact’s
Favorite Index number in the Contact Directory.
Tip: What Does a Green Star Mean? 
A green star,  , indicates a Favorite. 
Viewing Recent Calls 
To view your Recent Calls list, tap Directories from 
Home view, and tap Recent Calls. 
From the Recent Calls list, tap   to sort and order calls, 
tap   to display only certain calls, or tap a call record 
to call the person. 
Timesaver: Viewing Recent Calls 
Tap   (shown next) from Lines, Calls, or 
Active Call view. 
Tip: Saving Recent Callers to Your Directory 
From your Recent Calls list, tap   next to the 
call, and tap Save. Enter additional information 
and tap Save. 
Contact Directory 
• To view your Directory—Tap Directories from
Home view, and tap Contact Directory.
• To add a contact—Navigate to your Contact Directory
and tap  . Type the contact’s information, and tap
Save. To make a contact a Favorite, enter a
Favorite Index number.
• To update contact information—Navigate to your
Contact Directory and tap the contact. Tap  ,
update the contact’s information, and tap Save.
• To delete a contact—Navigate to your
Contact Directory and tap the contact. Tap  , and 
tap Yes to confirm. 
• To search for a contact—Navigate to your
Contact Directory and tap Search. Enter search 
criteria, and tap Search.
• To dial a contact from your Directory—Navigate to
your Contact Directory and tap the contact. From the 
contact’s information screen, tap the contact’s phone 
number.
Listening to Voice Mail 
Tap Messages from Home view, and tap 
Message Center. Tap Connect and follow the prompts. 
Timesaver: Accessing Your Message Center 
Tap   (shown next) from Lines, Calls, or 
Active Call view. 
Muting the Microphone 
During a call, press   so other parties can’t hear you. 
To disable Mute, press   again. 
Using Do Not Disturb 
If you have a service that supports Do Not Disturb, you 
can enable or disable ringing. To enable or disable 
ringing, tap DND from Home or Lines view. When Do Not 
Disturb is enabled, the DND icon,  , displays in the 
status bar. 
If you have a VVX 600, you can tap  to disable DND. 
Adjusting Volume 
To change call volume, press   during a call. To 
change the ringer volume, press   when the 
phone is idle or ringing. 
Updating Ringtones 
To change the incoming call ringtone, tap Settings from 
Home view, and tap Basic > Ring Type. Tap the ringtone 
you want. 
To set a ringtone for a contact, navigate to your 
Contact Directory and tap the contact. Tap  , update 
the contact’s Ring Type, and tap Save. 
Technical Support Contact 
Phone Number: 833-767-8862