Polycom VVX400 - Page 3

Quick User Guide Polycom VVX400
ImpactConnect Hosted PBX
About Calls
Only one call can be acve at one me.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing or .
If you navigate away from your call(s), press to see
Acve Call or Calls view again.
Tip: Switching Between Lines and Calls View
When in Calls view, switch to Lines view by
pressing More > Lines.
Switch back to Calls view by pressing More >
Calls.
Placing Calls
Pick up the handset, or press or . Enter the
phone number, and press Send.
Or enter the phone number first, then press Dial, pick up
the handset, or press or .
From Lines view: Press the phone Line key, enter the
phone number, and press Send.
From Home view: Select New Call using the le and right
arrow keys. Enter the phone number, and press Send.
Timesaver: Placing Calls Quickly
Select a recent call or Favorite, or select a
contact’s phone number in the Contact
Directory.
Answering Calls
To answer with the speakerphone, press or tap
Answer. To answer with the handset, pick up the
handset. To answer with a headset, press .
To answer a new call while on an acve call, press
Answer. The current call will be held.
Ending Calls
To end an acve call, replace the handset, press , or
press . Or, press End Call.
To end a held call, navigate to Calls view and highlight
the held call. Press Resume, and press End Call.
Holding Calls
From Calls view, press Hold or . Remember to
highlight the call first.
To resume a held call, press Resume or again.
Transferring Calls
From Calls view, press Transfer or , and call the
other party. When you hear the ringback tone, or aer
you talk with the other party, press Transfer or
again. Press Blind to complete a transfer without waing
for the ringback tone.
Forwarding Calls
To enable call forwarding, press Forward from Home or
Lines view. Select the forwarding type to enable, enter a
forwarding number, and press Enable.
To disable call forwarding, press Forward from Home or
Lines view, select the forwarding type to disable, and
press Disable.
To enable per-call forwarding: As your phone rings, press
Forward, enter the
forwarding number, and press
Forward.
Placing Conference Calls
Call the first party, and aer the call connects, press
More, and select Confrnc. Then, dial and connect with
the second party and press Confrnc again.
From Lines or Calls view, you can:
• Press Hold to hold all parcipants.
• Press End Call to remove yourself from the call, but
keep the other parcipants connected.
• Press Manage (if available) to manage each
parcipant.