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Polycom VVX 101 User Manual

Polycom VVX 101
233 pages
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UC Software 5.4.0 | June 2015 | 3725-46211-003A
USER GUIDE
Polycom
®
VVX
®
Business Media
Phones
Applies to Polycom VVX 101, 201, 300, 310, 400, 410,
500, 600, and 1500 phones, Polycom VVX Camera,
and Polycom VVX Expansion Modules

Table of Contents

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Polycom VVX 101 Specifications

General IconGeneral
Lines1
Ethernet Ports1
Power over Ethernet (PoE)Yes
Audio Codec SupportG.711, G.722, G.729
SpeakerphoneYes
Headset SupportYes
ProtocolsSIP
WirelessNo
BluetoothNo
USB PortNo
HD VoiceYes
Wall MountableYes
Conference Capabilities3-way

Summary

Before You Begin

Who Should Read this Guide?

Identifies the intended audience for this user guide.

Typographic Conventions

Explains the formatting conventions used in the document.

Get Started

View Your Phone Keys and Hardware

Provides an overview of the phone's physical components and keys.

Navigating Your Phone Interface

Describes how to navigate through the phone's screens and menus.

Entering Information in Data Fields

Explains methods for entering data using the dial pad and onscreen keyboard.

Log Into and Lock Your Phone

Log Into Your Phone

Details the process for logging into the phone with user credentials.

Locking Your Phone

Explains how to secure the phone with a user password.

Audio Calls

Placing and Answering Audio Calls

Covers the procedures for making and receiving audio calls.

Holding and Resuming Calls

Explains how to place calls on hold and retrieve them.

Parking and Retrieving Calls

Describes the process of parking and retrieving calls on the network.

Managing Multiple Calls

Provides instructions for managing several calls simultaneously.

Ignoring or Rejecting Incoming Calls

Details how to ignore or reject incoming calls.

Initiating and Managing Audio Conference Calls

Explains how to set up and manage conference calls.

Working with Shared Lines

Covers operations on shared phone lines.

Using Lync Boss-Admin

Describes managing calls via Lync Boss-Admin.

Video Calls

Tips for Video Calls

Offers advice for optimizing video call quality.

Using a VVX Camera with VVX 500 and 600 Phones

Details the setup and use of the VVX Camera accessory.

Changing Video Call Settings

Explains how to adjust video call display and quality settings.

Place a Video Call on VVX 500, 600, and 1500 Phones

Guides on initiating video calls and managing video during calls.

Managing Video Calls without a VVX Camera on VVX 500 and 600 Phones

Covers managing video calls when no camera is attached.

Managing Audio and Video Calls

Explains how to handle mixed audio and video calls.

Place Audio-Only Calls

Details how to make calls without video.

Manage Call Lists and Directories

View Recent Calls

Describes how to view missed, received, and placed calls.

Managing the Contact Directory

Covers adding, viewing, updating, and deleting contacts.

Search the Lync Directory

Explains how to search for Lync contacts.

Manage Buddy Lists, Favorites, and Contact Lists

Managing Favorites

Details how to add, view, reorder, and delete favorite contacts.

Using Buddy Lists

Explains how to monitor contacts' presence status.

Managing Lync Contacts

Covers adding and managing contacts from Lync.

Update Your Presence Status

Update Your Lync Presence

How to change your Lync presence status and activity.

Update Your Buddy Status

How to manually set your presence status.

Access, Send, and Broadcast Messages

Access Voicemail and Video Messages

How to access voicemail and video messages on the phone.

Send Instant Messages

Explains how to send and receive instant messages.

Broadcasting Messages with Group Paging

Describes how to broadcast announcements to groups.

Use Applications on Your Phone

Using the Calendar

Covers viewing and joining meetings via the calendar.

Navigating the Browsers

Explains how to use the phone's web browser.

Customize Your Phone

Set the Language

How to change the phone's display language.

Setting the Backlight Intensity and Timeout

Adjusts screen brightness and timeout settings.

Use Accessibility Features on Your Phone

Features for Hearing-Impaired Users

Details features for users with hearing impairments.

Features for Vision-Impaired and Blind Users

Details features for visually impaired or blind users.

Extend Your Phone’s Capabilities with Accessories

Using a Headset with Your Phone

Covers connecting and using headsets with the phone.

Connecting Polycom VVX Expansion Modules to Your Phone

Explains how to connect expansion modules.

Maintenance Tasks

Restart the Phone

Provides steps to restart the phone.

Update the Phone Software

Guides on updating the phone's software.

Troubleshoot Issues

General Phone Issues

Addresses common problems with phone operation.

Polycom Desktop Connector Issues

Solves problems with the Desktop Connector application.

Headset Issues

Troubleshoots problems with headset usage.

Get Help

Copyright, Safety, and Regulatory Notices

Limitations of Liability

Outlines the limitations of Polycom's liability.

Safety, Compliance, and Disposal Information

Covers safety, compliance, and disposal guidelines.

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