Virtual Communications Express Quick Start 
Guide: Polycom® VVX® 101/201
 
Contacts 
You can view and add contacts to the Contact Directory.  
View  
Select Dirs > Contact Directory on the Home screen. 
Add a Contact  
1.  Select Add in the Contact Directory. 
2.  Enter the contact’s information. 
3.  Select Save. 
Note: You can enter a number between 1 - 99 in the Favorite Index to make a contact a favorite.  
Call Functions 
Enter Data 
Use the dial pad keys to enter information.  
1.  Press a key repeatedly to view the character options. 
2.  Press    to backspace. 
3.  Press Encoding to type other characters.  
4.  Use the 1, *, 0, and # keys when using the dial pad keys. 
Place Calls 
You can only have one active call in progress. You can use the handset, speakerphone, or headset for calls. 
During a call, you can change modes by picking up the handset, or by pressing   or  . 
Perform one of the following options: 
•  Pick up the handset, press   or  , enter the phone number, and press Send. 
•  Enter the phone number, press Dial and pick up the handset, or press  . 
•  Press the Line key on the Lines screen, enter the phone number, and press Send. 
•  Select New Call on the Home screen, enter the phone number, and press Send.