Virtual Communications Express 
Polycom® VVX® 101/201 Business Media Phones 
 
 
 
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2.  Select a line if you have more than one. 
3.  Select Always, No Answer, or Busy. 
4.  Enter a contact’s number. 
5.  Select Enable. If you chose No Answer, you can enter the number of rings before the call is 
forwarded. 
Disable Call Forwarding  
1.  Select Forward on the Home screen. 
-OR- 
Press the Fwd soft key on the Idle screen. 
2.  Select a line if you have more than one. 
3.  Select your forwarding type and select Disable. 
Mute the Microphone 
You can mute or unmute your microphone during calls. 
Press  . Microphone Mute or Microphone Unmute displays on the screen. 
Recent Calls 
You can view recently placed, received, and missed calls. 
Select Dirs > Recent Calls. 
Conference Calls 
Initiate 
You can initiate a conference call with up to eight contacts. 
1.  Call a contact. 
2.  Select Conference and call your next contact.  
3.  When your contact answers, select Conference.  
Note: You can also join an active and held call into a conference call. Select Join on the Calls screen. 
Manage All Conference Participants  
Select Hold to hold all participants. 
Manage Individual Participants 
1.  Select a participant and select Manage. 
2.  Perform one of the following options: